Achete Vacations from ￥241,336

The best thing about this hotel is the staff. They were very accommodating in changing our room at check in (our original room was very dark directly facing a rundown building). The location is good if you need access to the tourist buses or high end shopping. Otherwise, it's about a 20 minute walk to Rua Augusta and Chiado. The carpet in the room had some stains in it from previous guests spilling coffee, and the bed was too soft for our liking, but the AC worked great and it was very comfortable temperature for sleeping.

Central location walkable to all areas, nice size room.

I am comparing to US staff. I tried to be nice and appreciative to being elsewhere. The 2x I called prior to checking in were ignored by this hotel. Upon checking in, I sat back and watched extremely slow staff deal with people. The actual location is good. If you have an extra day for workers to work - fantastic.