ウィンター ガーデンの五つ星ホテル

「Pool heating cost additional. Property Lazy river and pool was heated in November, was awesome. great Spot for a vacation. Highly recomend.」

「Liked the area」

「This property did not meet expectations based on the listing. The unit is advertised as sleeping seven guests and offering BBQ access, but neither was accurate during our stay. Communication was also very frustrating. It was not possible to reach an on-site property manager; instead, we were routed through a text messaging service with an off-site representative who was unable to effectively assist with our concerns. The most disappointing issue was the washer and dryer. The listing clearly...

「We were very disappointed with this property. I asked to get hot tub and pool heated and i was willing to pay the $40 fee. I received no response from Expedia or the property manager until 2nd last day. I was trying everyday a few times a day. I finally got a response that the hot tub and pool heater were broken. If i knew this i wouldn't have booked this property. I had grandkids that would've loved to use this everyday. Also many things wrong in the house. Kitchen sink garberaror」

「The host never came to fix the refrigerator and was told 5Bd and was only 4」

「The owner did not provide enough of the necessary items for a condo. Not enough toilet paper or paper towels for the amount of days booked. Washer and dryer did not worker properly. I sent request to fix but never showed up. Owner was very rude. We as always have left the property on time and cleaned the entire unit. I would never book here again my worst experience out of the 3 times I have been in Orlando. I think there are way better options and more affordable around Orlando.」

「The cleanliness of the room was not the best. We actually had to go out & buy a mop because the floors were flithy. Also, I did not appreciate the fact that we were responsible for washing the towels and sheets prior to check out ; among other “check out rules”. If these things weren’t done, then we would be charged over $100 extra. Some things are reasonable, but what’s the purpose of charging over $200 cleaning fee if we’re the ones having to do the majority of the work (while on vacation)....

「House was clean, comfortable, and safe! My only issue is the king size bed is super thin and hard and I couldn’t sleep well but overall I absolutely enjoyed my stay!」

「Clean house, and plenty of space for our family. Was a little upset that in our description it stated there was a grill and there was not. Also downside was paying for additions individually (ex: heating of the hot tub, additional fee for a grill, additional fee for the tank for the grill)」

「Great stay」