アントウェルペン ケンペンの五つ星ホテル

「Nice hotel overall but the very slow restaurant service let it down massively」

「部屋はバスルームも含めて非常に清潔で、スタッフは礼儀正しく親切でした。レオポルド公園のすぐ近くで、歩いて10分でbrussel-scumman駅は空港に20分弱で乗換えなしで行けて、観光の中心のCentral駅にも地下鉄で10分くらいで行けます。観光の拠点としてはCentralが便利かもしれませんが、こちらの立地は落ち着いていて、治安が良いと感じました。」

「歴史を感じさせる。市庁舎、地下鉄の駅まで至近距離。」

「Obviously they did not have enough people at the hotel. No one pick up the phone and we had to wait more than one hour to receive our luggage. Restaurants and the bar was fully occupied . The location was good and comfortable. 」

「AC was not working properly even though I informed them multiple times. No staff to serve at the bar during my whole stay. I checked out one day earlier than my planned stay and they refused to refund the remaining day but I checked out anyway and moved to a nearby hotel.」