ヴルカノの四つ星ホテル

「We were given a key that did not fit the lock. It took the hotel 20 minutes to fix while we had to stand next to the door. Additionally no soap products in the room. They gave them to me at reception when I asked and they apologized. Still for the price we are paying this is a bit annoying . Couch has many big stains.」

「Ottima esperienza! Direttamente sul porto di capo d’orlando. Personale gentile, colazione buona. Consiglio! 」

「Stunning property with incredible architecture and location on cliff side next to see and overlooking the town. Wonderful staff and owner that offered to drive me to the ferry when the taxi was not showing up on time. Good menu for dinner. Great breakfast and unbeatable setting. The only problem was that although they say to preserve water, it takes 10-15 minutes for the water in the shower to get warm. Investing in a new water heating system should be top priority. Even so, I would love to stay...

「The staff is very nice. Hotel area is super charming. The room was nice and comfortable. Location is close to the port and center of Santa Marina. Breakfast was very good, with local fruits and homemade jams, bread and granita. 」

「Materasso un po' duro e poco alto. 」

「Hotel meraviglioso, con una vista sul mare davvero indimenticabile. La piscina con acqua di mare è davvero unica!! La camera era pulita, accogliente e molto confortevole. Colazione abbondante e gustosa, con prodotti freschi. Lo staff gentilissimo e sempre disponibile ci ha fatto sentire coccolati. Posizione perfetta, a pochi passi dal centro ma immersa nella tranquillità. Un soggiorno che rimarrà tra i ricordi più belli! Super consigliato! 」

「Not sure how this is even classed as a 4*. Rooms closer to a barrack.. doesn’t have shampoo and hair conditioner or body wash so bring your own as they only have a weird water-activated hand soap. When we asked for an ironing board we were told they don’t have any for guests and would only accept dropping our clothes off so long as not linen, with turnaround of 3-4 days… Beds also not comfortable and dirty without a proper cover, only a sheet. Food was rubbish / prison food and depressing, we...

「Great staff」