トムプソン オカナガンの四つ星ホテル

「The property was not very clean. I found some litter in the yard, and the bathtub and water server needed to be cleaned. 」

「プールにアクセスしやすく、子供用のプールもあり、楽しめた。 キッチン付きの部屋にしたが、包丁と冷凍庫が無かった。鍋もひとつしか無かった。」

「ホテル1階のレストランでの朝食付きだったので、ビュッフェ形式かと思ってたところ、メニューから好きな食事1品、コーヒー、ジュースと個人個人好きなものを選べるシステムが大変良かった。 またフロントの対応も良く、UPグレイドされてたことを後になってきずいた。 ケローナに行ったら、また泊まりたいホテルですが、 ホテルの価格からすると、空港とホテル間の無料シャトルバスがあってもいいかなと思いました。 」

「Extremely disappointed. The hotel double-booked our room through Expedia and only told us when we arrived at 9:00 p.m. after a full day of driving. We received no communication beforehand and no compensation for the inconvenience. They just sent us back out on the road. We had to drive to Merritt since there were no other hotel rooms available anywhere else in Kamloops that evening. Even though I made the booking through Expedia, the complete lack of care and empathy at the hotel for a situation...

「The hotel was well-maintained and clean throughout and we really enjoyed the location on the beach and the facilities such as the pool and hot tubs. The staff, however, ranged from indifferent to rude. We ordered a drink from the pool area, on their prompting, and they never came back with it. We were scheduled to check-in at 4 and ended up getting in late and only after repeated prompting (and I saw this with subsequent visitors on other days so it wasn't just a one-off). In general, the staff...