レッドラスの四つ星ホテル

「The property is tired. Some of the staff worked hard. Some were obviously inexperienced. But the big problem was there were not enough capable staff. Long waiting times for food. Ordering systems that failed. Simple things like getting your own coffee at breakfast did not work. Altogether a lack of energy and commitment to getting things right was missing. No obvious management. Fabulous views, great weather. Frustrating hotel. We stayed one night. Could not imagine staying longer. What a lost...

「We love coming to your hotel as it gives us all the things we need. Location is perfect surf shop for our fun. Unfortunately we always seem to have bad experiences with the restaurant it always gets sorted but would be nice if it didn’t happen. On a brighter note the staff are fantastic and always there to make your stay as comfortable as possible. Many thanks. See you soon」

「掃除は行き届いており、立地もすごくよかった。」

「Excellent staff. Room 3 Excellent views. Comfortable room. Excellent breakfast freshly cooked.」

「綺麗で景色も良く最高でした」

「The staff (Bea, Noah, Sarah, Freddie and Todd the chef) made me feel very welcome, which is something you appreciate when you travel solo. At the end of day, the Rosevine is a very delightful hotel.」

「Hot plate at breakfast. Toast on a toast rack. No grouping around a toasting machine!」

「Cosy single room in old part of hotel, I was on the top floor - had a fantastic view, may get very hot in the summer as there was no air conditioning and it got a lot of sun. Windows do open though. New bath/shower. Had iron, steamer and ironing board. No mini fridge, but there was a kettle. The room I had did have very steep stairs to get to top floor - probably not great for medium/ big suitcases, small carry on suitcase was fine for me to carry up. Breakfast was marvellous, loads of options...

「The room was very clean and had been newly refurbished. We were a bit concerned that there were no contact details about what do in an emergency with no-one living on the premises. We only realised this on the last morning so couldn’t mention it to staff. I would normally speak to someone directly rather than on a public forum」

「The restaurant facing the sea is very nice and the breakfast is very good. The view from the cliff is breathtaking. Enjoy a relaxing time in a room with a traditional and calm atmosphere.」