Balcony of the room was in urgent need of updating as it dirty and unsightly
Jeff
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Michelle
カップルで旅行
2025 年 7 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic stay. Staff were incredibly friendly and helpful. Breakfast was delicious and location was quiet and peaceful. Would highly recommend.
Michelle
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
David
カップルで旅行
2025 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rural location makes this a quiet place. The room was great. Good shower, aircon and compy bed. Breakfast has a large choice.
David
2025 年 7 月に 3 泊滞在
8/10 (良い)
Jane
カップルで旅行
2025 年 7 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Had a lovely time at this hotel staff friendly & helpful, breakfast good with plenty of choice. Had a swim in the pool which was also excellent. Beds were very comfortable the balcony of our room could have done with a clean, but think it’s the misty conditions that makes the wood look green! Would definitely recommend.
Jane
2025 年 6 月に 6 泊滞在
8/10 (良い)
Eranjo
2025 年 7 月 4 日
Eranjo
2025 年 6 月に 2 泊滞在
8/10 (良い)
Lisa
2025 年 7 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A
Lisa
2025 年 6 月に 2 泊滞在
8/10 (良い)
Dr Susan
2025 年 6 月 8 日
良かった点 : 清潔度、施設のコンディションと設備
It’s a lovely place set in a park area with views from room balcony. Restaurant had good menu & food but unfortunately had run out of Chardonnay. Very nice staff. The biggest drawback for me was the bathroom set up with extremely small sink with no space to set anything and the high sided tub/shower was very difficult to get in and out with no handle bars to assist (& it was very slick when wet.)
Dr Susan
2025 年 6 月に 2 泊滞在
8/10 (良い)
Lee、Brackley
出張
2025 年 6 月 4 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
I really enjoyed my stay, the spa facilities are excellent, the breakfast was great and my room was clean and very comfortable.
I would recommend this hotel
Lee
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2025 年 5 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing property with exceptional food.
宿泊されたお客様
2025 年 5 月に 1 泊滞在
8/10 (良い)
Pardip
小さなお子様連れの家族旅行
2025 年 5 月 28 日
良かった点 : 清潔度、設備とサービス
Beautiful location, lovely lodge. Staff great but information is not provided at check in. Told to download an app but info contained within it is vague, some is out of date such as New Years. Told we would need to book meals in the restaurant using the app. Booked dinner reservation ( food is amazing and Emma our waitress was superb ) but couldn’t book breakfast so went back to reception to enquire about it.Reception advised children eat breakfast free and you don’t need to book just turn up before 10am. Brilliant we thought - except when we got to breakfast before we could even pour a coffee a bill was placed on our table. Never had a bill before a meal in a hotel before and we weren’t in Nando’s but I thought ok I will pay it now then eat,Upon reading it we had been each adult and charged for children. I quietly advised a waitress that we were told kids eat breakfast free. She said she would get the bill amended- instead a couple of minutes later a woman came out shouting in front of other guests that we must pre-book to have kids eat free and if we did pre book then adults would pay less too. I politely told her nothing was explained but she simply would not have any of it and continued to cause a scene. Reluctantly she took the children’s charges off but wouldn’t reduce the adult charges. My wife told me she will deal with it quietly after we had left restaurant area as our children were visibly shaken. Breakfast times ruined a lovely holiday.
Pardip
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Craig
カップルで旅行
2025 年 5 月 27 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Booked last minute and glad we did. Had an early check in, room was clean and view from balcony was great.
We used the spa, which was also clean and relaxing
Peaceful location to relax and unwind, would recommend to others and look to return again.
Craig
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
ioana
2025 年 5 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Na
ioana
2025 年 5 月に 2 泊滞在
10/10 (非常に良い)
Louise
カップルで旅行
2025 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely hotel, really enjoyed our stay. Would definitely recommend.
Louise
2025 年 4 月に 4 泊滞在
6/10 (普通)
Christopher
カップルで旅行
2025 年 5 月 11 日
良かった点 : スタッフとサービス、設備とサービス
気になった点 : 清潔度
We had the misfortune of a broken fridge. If we had noticed it earlier i dare say it would have been rectified but unfortunately our items for our picnic we had planned were ruined. The staff were happy to provide one but ww declined.
Christopher
2025 年 5 月に 1 泊滞在
8/10 (良い)
Tahir
2025 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A minor WiFi outage in the evening, but it got rectified by hotel staff.
Tahir
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Sam-Wilson
2025 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sam-Wilson
2025 年 4 月に 5 泊滞在
8/10 (良い)
Erdin
2025 年 5 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Erdin
2025 年 4 月に 6 泊滞在
10/10 (非常に良い)
宿泊されたお客様
出張
2025 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
Barbara
2025 年 4 月 22 日
Barbara
2025 年 4 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2025 年 4 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
3 night stay
The property was great, we had booked a deluxe double room which was on the 2nd floor and had views of the small woodland area. The room was nice sized and very comfortable. We had free access to the Spa, which was alright. Lots of kids in the swimming pool and clear signs on dos and donts for the sauna so people were entering with plastic slippers, walking boots and also bringing plastic water bottles inside - this can definitely improve. Maybe add a separate kids pool area so adults can enjoy the spa and have some clear rules for using sauna.
Breakfast was good and the property decor was modern and fresh.
The property does NOT have EV chargers so beware. The nearest one at ASDA is very slow and often out of order. For a property this size I would say its worth installing few EV chargers.
St Austell lacks good restaurants.
Short distance is Charlestown which has some amazing resturants around a beautiful harbour.
宿泊されたお客様
2025 年 4 月に 3 泊滞在
10/10 (非常に良い)
Marc
家族旅行
2025 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect
We all really enjoyed our stay, they couldn’t do enough to help, staff were all courteous and professional, our lodge was spotless and extremely comfortable.
Marc
2025 年 4 月に 3 泊滞在
10/10 (非常に良い)
Samantha
カップルで旅行
2025 年 4 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel and staff was lovely pool gym and spa was great, not much around the hotel you will need a car. Very relaxing stay.