ヌエボ マサトランの四つ星ホテル

「Falta de personal y falta mucha comunicación」

「The location and hotel is beautiful and the servers and staff walking around were all great and accommodating. The staff at the front desk were not so friendly」

「Me gusto mucho!」

「Property was beautiful. Food was great. Golf was awesome, but there was a language barrier, the hotel was outdated and did not have very good water pressure or any hot water. What’s overall just an older outdated resort but overall beautiful」

「Amazing experience from start to finish. Staff is friendly. Hotel is beautiful. Perfectly located」

「En mi opinion, falta mayor presentación en el restaurante, mas variedad de comidas, no digo lo mismo de los restaurantes de comida italiana, argentina y mexicana, ahi todo estuvo muy bien, pero el restaurante general mas bien parecia restaurante de mercado, ahi falta un poco mas de atención.」

「Hola, estuvimos una semana y todo fue excelente, servicio y atención. Super céntrico del malecón y centro de Mazatlan sin dudarlo volvería a quedarme ahí. Solo el detalle de la alberca con sillas o camastros en mal estado ojalá lo arreglaran porque pasar la tarde relajándote ahí sería genial. Gracias por una estadía placentera 😁😁😁😁」

「Overall, I had a great stay. The staff were wonderful, and I really appreciated their service. I do think that a bit more communication regarding housekeeping schedules and room service would be helpful for future guests. Additionally, ensuring the hot tub and valet areas are consistently maintained would make the experience even better. I look forward to staying here again. Thank you . Thank you thank you」

「Beautiful property and grounds with excellent services and welcoming staff. Some of the restaurant food was so-so but the events were excellent. All pools and outdoor areas were well maintained and clean. There was nothing that we needed that wasn't accomodated with grace and humor.」

「Me gustó todo. Desde la recepción. Hasta el final. Todo súper limpio. Y muy ordenado. Me trataron muy bien gracias a todos. Volveré pronto」