ヌエボ マサトランの四つ星ホテル

「Muy buen servicio, muy limpio. La comida es buena. Todos los empleados muy amables」

「Todo muy agusto no la pasamos mi familia y yo en Mazatlan muy bien todo gracias a Expedia todo estuvo muy bien las comidas y las bebidas excelente..」

「El Hotel es hermoso, la comida muy rica. Lamentablemente tuvimos varios problemas tanto con el personal en recepción como en el Dely, Eso cambió nuestra experiencia para mal. Somos socios en esa propiedad, solo pagamos un día con Expedia para alargar nuestra estadía, pero no nos quedaron ganas de regresar」

「We went for 1 week with my husband and other family members. We loved our stay, the staff was very friendly and helpful. The food was delicious at the specialty restaurants; we tried the Argentinian and the Italian, our room was clean and we had fun at the adults only pool. All in all, our stay was very would highly recommend staying at El Cid Castilla Mazatlán. Thanks to all for making our stay a beautiful experience.」

「They don't have TV on the apartment」

「Personal atento」

「Hotel is confortable. We stayed at El Cid Marina Beach and passed well. One thing I coud not understand.. At the moment of check-in, we had been asked to change hotel (to El Cid Castillana from El Cid Marina Beach), if we would like to...I don't know the reason why (Overbooking?)... Of course, we have denied the offer and stayed in El Cid Marina beach.」

「Muy cómodo」

「Instalaciones limpias albercas variadas para toda la familia. En general muy bien. Comida poco variable ...」

「Excelente ubicación, muy agradable, la habitación. Excelente Servicio.」

「Staff was very polite and helpful」

「10 family members decided to stay at pueblo bonito these summer vacations two different rooms we decided because we had been here before and had a good experience. But this Time around no only were they understaffed making it extremely difficult going about the Hotel On the rides. But the menu options changed and were cheaper and not well prepared food. We were ok with all Of that knowing the current situation in mazatlan its understandable. But 24hours after coming home from our stay we...