ラーンの四つ星ホテル

「中央駅、City Hallまで徒歩ですぐと好立地。食事、買い物にも不自由は全く感じなかった。 私が宿泊した時にはすいどうかんの振動らしき唸りが時折聴こえて来たのが、ちょっと気になりました。」

「スタッフの親切な対応(チェックイン時、街の情報を細かく教えてくれた)」

「水道が止まったが、聞いても分からないし、説明が無かった」

「シャワー故障 部屋通しが遠い」

「部屋は清潔で快適に過ごすことができました。 朝食も美味しいかったです。」

「The controls for the HVAC would not allow me to turn on the air con and I was hot sleeping every night.」

「The check-in Staff were very rude - name was Phoebe - was like she didn't want to work that day. Also had to push to get a room after 15:00 and believe we were given a lower-grade room because was not ready or because of her attitude. Room was not ready until 15:40 and was dirty - biscuit crumbs over the table and book. The hotel is beautiful but staff and first impressions everything - I would stay at the hotel nearby and just have a drink at Titanic Hotel in the future. I reached out to the...

「The hotel was clean and comfortable! The staff was helpful and very kind. My only complaint was really about breakfast and the availability of fresh coffee! We stayed about a week and ate breakfast in the hotel almost every morning. The buffet never changed!! So it was pretty tiring after a few days of eating the same thing over and over. Also, you couldn’t get coffee before 7a (when breakfast started) so if you were an early riser or had an early tour - no coffee for you!」

「スタッフの中の質の差はあったが、全体としてたいへんよく運営されていて、好感がもてた。カフェにもとても好感のもてるスタッフがいた。部屋での朝食の工夫など、他のホテルにないサービスもあった。」

「2日間泊まりましたが、客室の綺麗さもスタッフの方の対応も最高でした。」

「Hotel staff were lovely and helpful, we had a lovely meal in the river room which was turkey and ham so delicious. Breakfast was great and plenty of choice. Our room was excellent a standard twin with two big double beds, the room was super clean. The fridge was great to keep drinks cool. The staff work so hard and are a credit to the hotel. Really enjoyed our stay. The reception was a lovely smell when you arrive. The only thing which was disappointing was the horrendous smell in the ladies...

「接客や設備、立地のすべてが高品質でした。」

「Lovely hotel, room in general was great, only issue was temperature. Really hot and no way off cooling on radiator or any control panel.」