Liked the upgrade to a club room and the room service breakfast for our room was very good. Unfortunately for our travel companions their room service slip was never picked up and had to go to the restaurant which was inconvenient for an early start. There was a reopening event and obviously too much time and effort went towards these non-paying guests and their freebies
Yvonne M
2024 年 3 月に 1 泊滞在
6/10 (普通)
Karen
2024 年 3 月 24 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Karen
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Mark
2024 年 3 月 18 日
Mark
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Sarah
家族旅行, 小さなお子様連れの家族旅行
2024 年 3 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We enjoyed our stay here, a convenient location for links to the George Best airport and walking to Queen’s university (albeit this is a bit of a walk). The hotel was having some renovations done during our stay, but it didn’t affect us. Rooms were nice and it was quiet.
Sarah
2024 年 1 月に 2 泊滞在
6/10 (普通)
roisin
家族旅行
2024 年 3 月 15 日
気になった点 : 施設のコンディションと設備
The room was very hot even with radiator off and window open. I mentioned it at reception on check out and they said they had air conditioning. I checked they don't have it in bedrooms!! Also charged £21 for each breakfast whilst on tables in dining room it said it was £19. Don't like not being told truth and being charged the wrong amount for breakfast.