フリータウンの四つ星ホテル

「Few staff members can speak English. No reply to emails. Even though my schedule was extended, the room key suddenly stopped working. The restaurant is expensive.」

「It was wonderful to be back in Sierra Leone, and given your hotel's reputation, I was excited to stay here. However, I was surprised to find both the hotel and restaurant rather empty. I was also disappointed that the breakfast menu was almost identical for the entire week, perhaps due to the low occupancy. Other hotels in the city, even with fewer options, make an effort to change the menu daily. I was also surprised to be asked for a card charge at checkout, which is something I have not...

「シャワーヘッドを清掃時にこわしても、そのままで２度もレセプションに修繕をお願いしても何もしてくれず、3度目でようやく対応された。またチェックアウトをお願いしたときも、あとから来たチェックインのお客を優先し、10分程度待たされた。レセプションの対応にがっかりした。」

「A memorable one night at the Lead hotel was mind blowing. I am sure to stay there again for a long period of time. The service was amazing and staff incredible. Loved it!」

「Best Sierra Leone Hotel I have been in the last four years」