デビクラムの四つ星ホテル

「The hotel is dated. The rooms are in desperate need of refurbishment. We had booked an extra bed and was not provided a pillow. The bathroom was not clean. We were meant to stay for two nights and checked out after the first night. The breakfast is substandard. The hotel seems short staffed—when we checked out it was the bellhop that did the processing of the paperwork and not the reception staff and this was around 9am. According to their ‘proforma invoice’ we are owed a refund of Rs. 5407...

「Great staff, very helpful, very friendly, always smiling, good location, we just had one issue and that was having no hot water, the hotel manager mr reneesh kindly moved us to another room immediately. Thank you all .」

「Very nice hotel. Great staff, super kind. Not much around so it was quiet besides staff calling me twice asking me if I ordered food while I was trying to sleep.」

「All good. 」

「Good resort, but will not rate as exceptional as the pictures suggest. Need major improvement in customer service」

「Stunning property and amazing staff!」

「This property was extremely clean. You were greeted with the Hindi red dot on your forehead. the property has a gym, spa, restaurant, rooftop pool, helipad, and rooms with balconies that showcase the beautiful views of Munnar. The only downfall was the breakfast for me - it was cold and not the best. The fresh juice was great! but i would not recommend having breakfast here. Munnar itself has so much to do and see so the options around are endless. The staff was very friendly, spoke good English...