ウェスター ロスの三つ星ホテル

「Everything was lovely. So many nice touches in the decor and room. Hosts were lovely. Such a great hotel in such an out of the way spot. Loved it!」

「great place to stay on our way to Ullapool, fantastic staff.」

「Beautiful location. Staff was very helpful. Great food for supper & amazing selection for breakfast.」

「Murdo en Treasy hebben plezier aan hun fijne b&b. De kamer die wij hadden geboekt was klein, maar had alles wat we nodig waren. Een heerlijke douche, plenty parkeerruimte en op loopafstand van het centrum. Het ontbijt was prima en bestond uit o.a. verse toast, croissantje, jam, boter, jus d’orange, koffie, thee, yoghurt, fruit en mueslireep.」

「I booked a room described as a 'Double or twin room with sea view'. In the notes of the booking, I requested twin beds but I was allocated a double room. The man serving me - older gentleman, white hair - would have struggled to care less. No apology, he just blamed Expedia and gave us a room with no view, which wasn't how we wanted to end our trip. There are signs everywhere telling guests what all the rules are. The hotel feels like an old people's home rather than a holiday destination. ...

「ツアーで行ったオークニー旅行の途中、この宿に夜８時に到着。ツアーのミニバスが玄関に着くと同時に建物の中から出迎えの声が聞こえ、笑顔の美しいオーナーが私のファーストネームを呼びながら話しかけてきてくれました。４泊５日の最後の宿でしたので、わりと疲れがたまっていたのですが、彼女のおもてなしの気持ちが伝わってきて、夫も私も元気になりました。朝食もおいしく、夫がいただいたコンチネンタルの朝食には大きなメロンの上に旬のサマー・ベリーズが３種類ものっかってました（ラズベリー、ブラックベリー、いちご、ブルーべリー）。ひとつだけ残念だったのは、バスルーム付という表示を見てダブルの部屋を予約したのですが、割り当てられた部屋の中にバスルームがなく、部屋を出たすぐのところ（階段の踊り場）にある私たち専用のバスルームを使わないといけませんでした。使うたびに服を着て部屋を出るのが面倒だったので、予約サイトでの明示が必要かと思います。こうした不自由はありましたが、次にUllapoolに泊まる機会にも泊まりたいと思う宿です。」

「Lovely property, would love to come again. So homely with everything you need to relax. Very helpful host and good communication.」

「Rummet var stort och rent, väldigt fräscht. Däremot är rummen inte bra isolerade från kylan, så det var väldigt kallt och värmeelementen fungerade inte så bra.」

「Fantastic staff. Comfy superbly decorated room with amazing shower. 」

「Extremely disappointing stay. I booked for 3 people, but the room was only suitable for 2. The third bed was tiny, rock hard and not fit for proper sleep. I could not let my son sleep on it, so I had to use it myself and eventually ended up on the floor. After driving over 8 hours, this completely ruined what was meant to be a nice family trip. Even worse, the hotel has not properly responded to my complaint or refund request through Expedia. Honestly, the fact this place was one of the only...

「I booked 3 rooms in February, and arrived last night to find the place closed. The site was overgrown with weeds, and nobody around. Had to find emergency accommodation nearby costing me stress and extra expense.」

「The property was very nice, lovely conservatory with dining table to eat at while enjoying the views, bathroom was nice and clean and the bed was very comfy. Host very pleasant and helpful. We would definitely stay there again.」