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「Stains on bedding, curtains, rugs, grout. We must say: Staff member Alan was EXTREMELY GOOD. He helped us in many ways. Thank you Alan. Other staff was not very helpful. Just the bare minimum effort. We were in a very bad room ( very bad!) our first and only after complained were we assured that we would get a better room that matched what thought we purchased. The better room had a non-working TV and poor shower pressure. The shower soap and shampoo was almost empty and the pump on the...

「The welcome was friendly. Room clean and comfortable. Nice walk into Ullapool.」

「My wife and I had a really lovely 2-night stay at the Highland Rooms. Luke was great with the communications and Ayla was super friendly and helpful on our arrival. Our room was well-equipped, spacious and the bedding was very comfortable. Magnificent views across the Loch and the township just a short walkable distance. We loved the Highland Rooms and highly recommend it.」

「Kitchen had everything we needed. Had a private family room, beds were comfy and it was warm! Drying room handy. Staff were AMAZING, really welcoming and helpful 」