ポート アランサスの三つ星ホテル

「The only thing we would have liked better would have been an earlier check in time and a later check out time. We could not check in until 4pm and we had to check out before 10am on our last day.」

「The location of this property is great! Easy access to the beach and good size private pool and hot tub. Amenities within the condo were good. The condo itself is a good size with a comfortable living room and larger balcony. Might be a personal preference but bed was too soft and a bit sunken in. Sofa beds weren’t really comfortable for adults. Owners were responsive regarding logistics and checking in. 」

「Everything was good」

「We really enjoyed our stay. The property actually looked even better in person than it did in the pictures. The grounds were beautiful and very well maintained. There were grills conveniently located throughout the property, plenty of lighting at night, a nice pool, and a great park area for families. One of the best parts was the location—it’s very close to the beach and right on the golf cart route, which made getting around incredibly easy and convenient. Overall, this was a great place to...

「The overall experience was disappointing. The host took over six hours to respond to my request, which made communication frustrating. The pillows were visibly dirty, and there was no hot water in the bathroom sink during my stay. Throughout the night, I was kept awake by a constant dripping noise coming from the roof directly onto the window. Additionally, the electrical outlet only worked when the light was turned on, so I was unable to charge my phone overnight. The bathroom also lacked...

「The pictures on the website make the rental property appear much bigger and does not mention that it is actually a duplex. The door code would not work so, I had to call to get someone to let me in. The staff personnel I spoke with were very friendly and helpful. Although pet-friendly, which is a plus, the backyard needed to be mowed and was full of stickers. Therefore, I could not use it to take my dog outside. It wasn't the worst, but definitely not what I expected.」

「Everything was so beautiful」

「clean convenient and easy walk to the beach but it’s not a new built as advertised 」

「Everything was perfect until the first night we went to shower and as I am bathing my 1 year old, a flying roach attacked us and kept flying toward us. I had my husband take a picture of it on the wall and then sent a picture to the property management and no response. We threw it outside and just locked ourselves in the main room. Next day we refused to stay inside and avoided it. Came home finally to shower and let the babies nap and here comes two more visitors. I let the property know even...

「I paid double the amount for that area for the "heated pool"that never was and no communication.Called the number provided they lied the management will get back,nothing!Terrible experience for a weekend getaway with kids.I hate dishonest people!!」