2/10 (非常に不満)
Jacquelyn
小さなお子様連れの家族旅行
2025 年 12 月 6 日
良かった点 : 設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Everything was perfect until the first night we went to shower and as I am bathing my 1 year old, a flying roach attacked us and kept flying toward us. I had my husband take a picture of it on the wall and then sent a picture to the property management and no response. We threw it outside and just locked ourselves in the main room. Next day we refused to stay inside and avoided it. Came home finally to shower and let the babies nap and here comes two more visitors. I let the property know even after they sent a good morning message talking about hoping we are enjoying our stay and to contact if we need anything…
So I let them know again about the roaches. No response. We ended up leaving that night instead of sleeping in the house one more night. I planned on being able to cook and I’m glad I didn’t get groceries because the fact that there were roaches just disgusted me so much.
Jacquelyn
2025 年 11 月に 2 泊滞在