オークの三つ星ホテル

「Staff」

「Resort feeling of getting away」

「基本的には田舎町ですから、周辺の施設には期待してはいませんでした。 ですが近くにWalmartがあり、食料品やお土産などの買い物は十分に行えました。 部屋も広く使い易かったのですが、ルームクリーニングが夕方だったので、部屋に 入れない時間が長く不便でした。 朝食はシェフが作ってくれるのですが、私はバイキング形式の方が好きです。」

「Maid left our door open, we had items taken and have had zero follow up from the hotel nearly 4 days later. When reported to the front desk staff, she was rude and unhelpful- seemed to care O%. I have had to email and call corporate to even find out what the policy is for this. Terrible customer service from the front desk- had she handled things better and shown any concern for over 2k in missing property, I’d not have been as mad. We stay Mariotts all the time and this hotel was poorly...

「I didn't even get passed the front desk. The lady there was rude when I went to check in. She told me that I can't stay there because I was local and they don't book rooms to locals. What if your house is being fumigated or it caught on fire and you needed a place to stay??」

「Overall good property. It has some wear but was very clean. Had nice outdoor ammenities but was not really a focal point. Could be tidied up. Pet friendly is huge plus and those with dogs were respectful of others. Oddly, we ended up with an accessible room. The bathroom was accessible in terms of grab bars and plenty of space in the bathroom. This was not a lowered sink but could probably work for a person using wheels. The door bell, however did not work. The dining table would have to move...

「It was a very affordable place to stay inconvenient being right off the interstate」