Kusatsuの2 Starsホテル

This place is well taken care of by the kindest family. 15/10. We hope to come back and visit when the apples are ripe.

Wonderful stay. People were great! Food excellent. quick van rides to and frome nearby slopes.

Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much.

Aside from the lovely hosts, the best thing about this place is proximity to the Snow Money Park, which is INCREDIBLE! There are a few good places to eat within walking distance, Enza at the park entrance is fantastic, and we also loved Farmhouse brew pub. As for the actual lodging, it's great. The hosts are the sweetest people in the world, very accommodating. I had the Japanese breakfast each morning and it was stellar. I also had the onsen to myself for an hour or so each night. Lovely...

Stay was perfect.

If I could rate Shimaya an 11 out of 10, I would. The inn itself was so charming and wonderful, and that's long before you get to the wonderful hosts' hospitality, joy, and kindness. When we shared our plans for Nagano, we were told we HAD to check out Obuse...which was a worthwhile stop on our trip and definitely added to the richness we enjoyed in Japan! Thank you so much.

This was our first stay in a traditional Japanese ryoken and we had a great stay. The welcome was fantastic with a tour round the hotel and tea served in our room. We also enjoyed the spa and the Japanese breakfast.

Appreciated the cleanliness, even a towel provided to wipe the wheels of your luggage to not drag dirt into your living space.

Went here March of 2016 and had an Amazing time. We arrived at the train & took a taxi to the ryokan [900¥], the staff was so nice they took in our luggage and we went to the snow monkeys [30 min inclined walk to the monkey park gate] or a quick 5 min taxi ride to the gate [900¥] the ryokan does offer a free shuttle at 11am to the monkey park, make sure not to miss that. The rooms were clean and quiet. The staff helped us find a private Onsen across the street due to our tattoos. It was awesome....

I had the best shower and bath of my life there, there's a lot of water pressure and very hot, next to the shower is the onsen bath open all night. The staff was a friendly and attentive the installations are beautiful. They Give you are Yukata that you can wear around town to get into the onsens. I made a reservation for the Japanese style breakfast and it was delicious they serve you Tamago Onsen. Would stay again. Lovely.

This was a gem for our ski trip. Before checkin the staff was very helpful with transportation suggestions and questions. Because the road to the hotel is not drivable in the winter you call the hotel from the parking/bus area and they come and pick you up via snowmobile, this in itself was a fun experience for my son. The room was quite, clean, and had the right amenities. The food was Japanese but very good and staff ensures dietary restrictions are met.

The experience was very different for this American. Though we live in Okinawa, we have never experienced the bedding, breakfast, bath or hospitality of any place we've stayed. We knew all of this going into it by the way. Bedding is on the ground, but you have some padding under you. The pillow is filled with something (everyone says rice so I'll say rice). It was in the 20s outside when we stayed, yet the blanket and heater kept us comfortable all night. I used part of my blanket to help...

My room was very well maintained. I loved the included open air bath next to the shower. The staff were all very kind and accommodated my questions well.

Very quiet and very enjoyable.Great breakfast and wonderful piano sound

Cute and lovely little hotel! Comfortable accomodations, and the owner even drove us to the train station in the morning for free. Thank you so much!