Small Luxury Hotel Ambassador Zürich

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Luxury
4.5 star property
9.4

Exceptional

Lakeside serenity in Old Town

Overlooking Zurich lake from its prime Old Town location, the hotel offers balconies with stunning views near the Opera House. The renovated rooms provide perfect darkness and silence. Restaurant Silk serves delicious meals with attentive service, completing your sophisticated Swiss retreat.

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is ￥71,304
￥75,348 total
includes taxes & fees
Oct 11 - Oct 12

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Ambassador Deluxe

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony view.

Ambassador Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Ambassador Queen Room

A modern hotel room with a large bed, bedside lamps, a desk, a chair, and a television.

Ambassador Queen Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Ambassador Classic Plus

A modern hotel room with a large bed, two bedside tables with lamps, a small side table with a vase, a chair, and a window with curtains.

Ambassador Classic Plus

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Ambassador Superior

A spacious hotel room with a large bed, two bedside tables with lamps, a small side table, a globe, and a minibar.

Ambassador Superior

9.0 out of 10
Wonderful
(6 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Ambassador Classic

A hotel room with a large bed, two bedside lamps, a nightstand with a book, a small table, and a chair.

Ambassador Classic

9.4 out of 10
Exceptional
(9 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed
  • Free wired internet

View all photos for Ambassador Superior Plus

A hotel room with a large bed, bedside tables, a desk, a chair, and a television.

Ambassador Superior Plus

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Ambassador Junior Suite

A hotel room with a large bed, a seating area with chairs, a television, a bathroom with a mirror and towel rack.

Ambassador Junior Suite

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free wired internet

View all photos for Ambassador Suite

A modern living room with a sofa, armchairs, a coffee table, and a rug. There is a view of the city through large windows.

Ambassador Suite

  • 1 bedroom
  • Sleeps 3
  • 2 King Beds
  • Free wired internet

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About the neighborhood

Located in Old Town Zürich, a neighborhood in Zürich, Small Luxury Hotel Ambassador Zürich is in a shopping district and near the beach. Zürich Opera House and Kunsthaus Zurich are cultural highlights, and travelers looking to shop may want to visit Bahnhofstrasse and Lindt & Sprüngli Chocolateria. Looking to enjoy an event or a game? See what's going on at Letzigrund Stadium or Hallenstadion. Spend some time exploring the area's activities, including golfing. Visit our Zürich travel guide
Map
8008, ZH, Zürich, Falkenstrasse 6

What's nearby

  • A grand classical building with columns and statues, featuring the text "Stadt Theater Zurich" and "Opernhaus Zurich" on its facade.
    Zürich Opera House
    3 min walk - 0.3 km
  • A city street at dusk with illuminated buildings, a tram, and a clear sky.
    Bahnhofstrasse
    8 min walk - 0.7 km
  • An art gallery with abstract paintings on the walls and a wooden floor.
    Kunsthaus Zurich
    11 min walk - 1.0 km
  • A riverside promenade with historic buildings, a bridge, and a restaurant named "Haus zum Rüden."
    Zurich Town Hall
    12 min walk - 1.1 km
  • A grand interior with a central open space, arched balconies, and a high ceiling with decorative lighting.
    ETH Zurich
    18 min walk - 1.6 km

Getting around

  • Opernhaus Tram Stop
    2 min walk
  • Zürich Limmatquai Station
    13 min walk
  • Zurich Airport (ZRH)
    26 min drive

Restaurants

  • Pumpstation
    2 min walk
  • Babus
    2 min walk
  • Brasserie Schiller
    2 min walk
  • Zürcher Wienachtsdorf
    2 min walk
  • Santa Lucia Corso
    3 min walk

About this property

Small Luxury Hotel Ambassador Zürich

  • Luxury hotel near Zürich Opera House
  • Located close to Kunsthaus Zurich and Zurich Town Hall, Small Luxury Hotel Ambassador Zürich provides a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant, Silk, offers breakfast, lunch, dinner, light fare, and al fresco dining. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Bike rentals, self parking (surcharge), and an electric car charging station
    • Coffee/tea in the lobby, a 24-hour front desk, and a computer station
    • Concierge services, meeting rooms, and luggage storage
    • Guest reviews speak highly of the helpful staff and location
  • Room features
  • All guestrooms at Small Luxury Hotel Ambassador Zürich boast comforts such as 24-hour room service and pillow menus, in addition to perks like air conditioning and bathrobes.
  • More conveniences in all rooms include:
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and tubs or showers
    • Flat-screen TVs with cable channels
    • Electric kettles, daily housekeeping, and desks

Awards and affiliations

  • The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 50 per day)
  • Limited onsite self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Silk

Things to do

  • Bicycle rentals

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Built in 1898
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 50 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children 17 and younger are not allowed at this property; All guests older than 17 are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 50 per day
  • Pet fee: CHF 50 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Children 17 years old and younger are not permitted at this property
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Small Luxury Hotel Ambassador Zürich pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 50 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Small Luxury Hotel Ambassador Zürich?

As of Sep 20, 2026, prices found for a 1-night stay for 2 adults at Small Luxury Hotel Ambassador Zürich on Oct 11, 2026 start from ￥71,304, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for CHF 50 per day. Limited spots are available.

What time is check-in at Small Luxury Hotel Ambassador Zürich?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Small Luxury Hotel Ambassador Zürich?

Check-out is at noon.

Where is Small Luxury Hotel Ambassador Zürich located?

Located in Old Town Zürich, this luxury hotel is within a 10-minute walk of Zürich Opera House and Bahnhofstrasse. Kunsthaus Zurich and Zurich Town Hall are also within 15 minutes. Opernhaus Tram Stop is only a 2-minute walk and Stadelhofen Station is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Small Luxury Hotel Ambassador Zürich Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Location

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 407 out of 556 reviews
Rating 8 - Good. 118 out of 556 reviews
Rating 6 - Okay. 20 out of 556 reviews
Rating 4 - Poor. 6 out of 556 reviews
Rating 2 - Terrible. 5 out of 556 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and location. Great spot for exploring Zurich.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Loved the location too.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable rooms and courteous staff. Had a very long overnight trip from US & arrived in the early am to Zurich. Checked us in early so we could shower and rest a bit, before exploring. Excellent location. Would definitely stay here again!!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean, great location and friendly staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Wonderful room, ambassador superior. Loved the space, decor and location
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice and comfortable rooms
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very clean and comfortable room although a little cosy for two people with two suitcases and wintrer coats.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great location! Clean and quiet. Walking distance to restaurants, bars and shopping stores. Room very small. Not suitable for winter clothes and more than one luggage. Breakfast open early so it’s convenient for early tours.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and wonderful staff. Located in a great part of town, and the hotel restaurant was lovely.
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
The staff was excellent and a great location
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds luxurious pillows were just what we needed after touring for ten days. Very handy location to inner city and to lake and river tours
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, easy to get around, clean, safe and excellent staff
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
clean well-equipped room, great shower, windows that opened for fresh air
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff every time I stay here and personalised service
Stayed 2 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Room was spotless. Reception was very friendly
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great location and very nice stay. The air con was a bit lacking however windows open worked well.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about our stay was perfect. No complaints. Was able to check-in early. They upgraded our room and the service was great.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and room was very clean.
Stayed 2 nights in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel in great location

Great staff. Very helpful and friendly
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly reception, room was comfortable and well thought out.
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful small hotel. Clean and staff is very lovely.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Staff pleasant and accomodating. Would stay.here again!
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Loved my stay! Central location next to Zurich lake, great views from room balconies, room interior was brand new.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service excellent. Room was super clean. We got a smaller room and that was a bit tight but there are larger rooms. Would stay again
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location next to lake Zurich and walkable for great restaurants and shopping. We especially appreciated the helpful staff!
Stayed 2 nights in Oct 2023