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"Punlic bath hours was too short compared to other hotels "

"Such a beautiful property and beautiful people. So peaceful and relaxing. "

"Yes. "

"Money worth, many hot springs, u would not feel crowded even many guys using together."

"Beautiful retreat in the mountains, we would visit again."

"As expected"

"Strict policies on cancellation even after calling 5 min after my error was a total let down. Was booking Toyoko Inn Nara Oji-eki Minami-guchi, but by error booked Toyoko Inn Higashi Osaka. Called 5 min after noticing error and requested to cancel or adjust to the preferred one. Only to be told I have to pay ¥9,537 for cancellation. Poor listening and customer service. Nonetheless the rest was ok. "

"It was a very nice stay. Staff were very nice."

"Absolutely a superb experience here. The room was stunning and the food top notch. There is clearly so much care and attention here. It was lovely to be able to attend the morning ceremony as well. Highly recommend it. I'll be coming back for sure."