4/10 (不満)
宿泊されたお客様
家族旅行
2021 年 11 月 17 日
良かった点 : 清潔度、客室の快適度
Missing lots of advertised amenities. Noisy
So much stuff missing from the villa that was advertised that we couldn’t have a comfortable stay. No TVs in bedrooms as advertised (not an issue for most, I know. But one of our party has trouble sleeping so we booked specifically for this reason). No plugs in any of the baths, kitchen appliances and microwave didn’t work. Couldn’t cook a meal for our family as there were no utensils and only one pan. Wires hanging out of all the walls. WiFi didn’t work. The hot water only lasted long enough for one person to wash with. The kettle never boiled. Spy Camera in the Garden which we had to keep covering as it was creeping us out. In the middle of nowhere, but still very noisy. Farmer next door was constantly shooting a gun in the mornings, and the house was under the landing strip for the airport. Tv only has one English speaking channel which was the news. No DVD player as advertised (but strangely DVD’s). The Villa owner never wrote back to us to help us with any issues and refused to give any money back for the lack of amenities. Was not a very relaxing break at all, actually became very stressful. One upside, was very clean and housekeeping were great.
宿泊されたお客様
2021 年 10 月に 7 泊滞在