Overall, the place was fine. Strangely, there were no wash cloths and only one hand towel in the kitchen. The shower had a pot scrubber instead. I asked the host to bring some wash cloths and towels. They said their cleaning company was closed for the holiday and they couldn’t. They also said no one had ever asked for wash cloths or hand towels before, which I thought was strange. I don’t think it’s alright for the rental property to get no service just because their other company was closed. The host was willing to refund us one night that we cut our trip short due to being unable to service the property properly, which was greatly appreciated. The host didn’t respond to my communication via the vrbo app, but did respond promptly to text. Took us awhile to figure out how to turn on the heat since a sign on the wall pointed us to a thermostat, which did nothing. Beds were comfortable, location was great for spending days at Joshua tree.