Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.
Hotel is in a new upscale marina area with lovely view. Very quiet and secure with an entrance in lobby allowing you to walk straight to probably the nicest mall in Cancun with many nice restaurants.
Stayed here on honeymoon. Rented a car and explored the Yucatan using the Hacienda as a base. Wonderful property, the casitas maya are excellent, and the food at the restaurant (especially breakfast) is the best of what the region has to offer. The staff are discrete, almost entirely out of site but quickly in the room to clean up once you leave for dinner, etc.
Great place.
Stayed here on honeymoon. Rented a car and explored the Yucatan using the Hacienda as a base. Wonderful property, the casitas maya are excellent, and the food at the restaurant (especially breakfast) is the best of what the region has to offer. The staff are discrete, almost entirely out of site but quickly in the room to clean up once you leave for dinner, etc.
Great place.
Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best
Amazing experience for me and my two kids we loved the whole experience from walking inn to leaving every one was helpful outstanding decoration food treatment the location of the hotel and comparing to others that I visited previously this is the best
Absolutely amazing! It’s an expensive resort but you honestly get what you pay for! Jonathan was our butler and he moved mountains to accommodate us. Even after we moved to another room, we could still count on him answering our questions, reserving activities, making reservations, but most importantly giving what I believed to be honest feedback. We stayed in the villa, penthouse suite, and master suite. The upgrade to the rooms were complementary since we had the vip experience. Each room gave...
Absolutely amazing! It’s an expensive resort but you honestly get what you pay for! Jonathan was our butler and he moved mountains to accommodate us. Even after we moved to another room, we could still count on him answering our questions, reserving activities, making reservations, but most importantly giving what I believed to be honest feedback. We stayed in the villa, penthouse suite, and master suite. The upgrade to the rooms were complementary since we had the vip experience. Each room gave...
Nicholson
Reviewed November 2, 2021Reviewed November 2, 2021
Very nice, small hotel (6 rooms, that backs up to a golf course. Owners very involved with the guests as well as very lovely people. Breakfast is great. Staff extremely accommodating. All at very good prices compared with the larger hotels in the zone.
Very nice, small hotel (6 rooms, that backs up to a golf course. Owners very involved with the guests as well as very lovely people. Breakfast is great. Staff extremely accommodating. All at very good prices compared with the larger hotels in the zone.
Hacienda Santa Rosa will forever live in my memory as one of the most magical places I've stayed. Despite being managed by a hotel chain, it hasn't lost its patina and authenticity. It is more beautiful in person than in the pictures. I loved our tranquil room with sky-high ceilings, lovely tile work, and a view of a garden outside our window. Because there are only a few guest rooms, the staff spoiled us with attention and kindness--I've never been treated so well before. We were delighted with...
Hacienda Santa Rosa will forever live in my memory as one of the most magical places I've stayed. Despite being managed by a hotel chain, it hasn't lost its patina and authenticity. It is more beautiful in person than in the pictures. I loved our tranquil room with sky-high ceilings, lovely tile work, and a view of a garden outside our window. Because there are only a few guest rooms, the staff spoiled us with attention and kindness--I've never been treated so well before. We were delighted with...
As opposed to one of the larger resort’s maze of paths and pools and restaurants (and people,) the Sun Palace has a more intimate boutique hotel feel. It’s been recently renovated, and it shows.
We upgraded to a honeymoon suite (room 530) at check in (tip: wait until check in to upgrade for an opportunity to negotiate the price. Be prepared to say no to their offer to exchange the cost of the upgrade for a “promotional presentation breakfast” unless that’s your jam… we preferred to pay a...
As opposed to one of the larger resort’s maze of paths and pools and restaurants (and people,) the Sun Palace has a more intimate boutique hotel feel. It’s been recently renovated, and it shows.
We upgraded to a honeymoon suite (room 530) at check in (tip: wait until check in to upgrade for an opportunity to negotiate the price. Be prepared to say no to their offer to exchange the cost of the upgrade for a “promotional presentation breakfast” unless that’s your jam… we preferred to pay a...
Paula
Reviewed September 21, 2022Reviewed September 21, 2022
Literally writing this review while waiting for our ride to the airport!
This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!!
The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time.
The restaurants are good, and the staff is...
Literally writing this review while waiting for our ride to the airport!
This is our second visit and WE LOVE THIS PLACE!!! The staff is amazing, the vibe is sexy and fun, the theme nights are a must! We are not LS couple but have the best time ever here because everyone is just so nice and friendly while respecting boundaries!!
The sexy pool is great for a good time, However, there are a few places to break away if you need some quiet time.
The restaurants are good, and the staff is...
Michelle Lee
Reviewed February 21, 2025Reviewed February 21, 2025
There was nothing to complain about this hotel. The rooms are really big, spacious and comfortable, well lit and clean. And despite the heat of Merida we never suffered. I think it is one of the best hotels I have stayed in. A lot better than bigger name hotels in the city. And the staff was really helpful and attentive. All in all the best stay I’ve had
There was nothing to complain about this hotel. The rooms are really big, spacious and comfortable, well lit and clean. And despite the heat of Merida we never suffered. I think it is one of the best hotels I have stayed in. A lot better than bigger name hotels in the city. And the staff was really helpful and attentive. All in all the best stay I’ve had
Antonio Jesus
Reviewed September 19, 2024Reviewed September 19, 2024
Had an excellent 5-night stay at the stunning Hyatt Vivid Grand Island. Located just a short 15-minute ride from the Cancun Airport, and nestled on a beautiful lagoon- it was the perfect location. The staff was the best part of our stay. EVERY single staff member was happy and helpful and truly went out of their way to ensure you were having a great stay. Some noteworthy staff include Eduardo, Pablo and Jose from the beach club, Angel, Marta, Roman, and Jesus from the hotel bar/pool staff, and...
Had an excellent 5-night stay at the stunning Hyatt Vivid Grand Island. Located just a short 15-minute ride from the Cancun Airport, and nestled on a beautiful lagoon- it was the perfect location. The staff was the best part of our stay. EVERY single staff member was happy and helpful and truly went out of their way to ensure you were having a great stay. Some noteworthy staff include Eduardo, Pablo and Jose from the beach club, Angel, Marta, Roman, and Jesus from the hotel bar/pool staff, and...
Ame
Reviewed December 5, 2024Reviewed December 5, 2024