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Sheraton Grand Xishuangbanna Hotel

4.5 star property
Luxury hotel with 3 restaurants and full-service spa

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Sheraton Grand Xishuangbanna Hotel

Exterior
Exterior
Premium bedding, down comforters, in-room safe, desk
Exterior
Lobby
Reviews
8.8

Excellent

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
The price is ￥11,856
￥13,823 total
includes taxes & fees
May 22 - May 23

Check out the area

Map
666109, Yunnan, Xishuangbanna Dai, No.1 Yuntou Road, Gasa Town, Jinghong
  • Popular LocationTropical Flower and Plants Garden9 min drive
  • Popular LocationPeacock Lake Park10 min drive
  • Popular LocationManting Park11 min drive
  • AirportJinghong (JHG-Xishuangbanna)12 min drive
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Room options

View all photos for Ambassador Suite

Ambassador Suite | Premium bedding, down comforters, in-room safe, desk

Ambassador Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Executive Lounge
Free cribs/infant beds
Mini-fridge
  • 364 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Premium bedding, down comforters, in-room safe, desk

Premier Suite

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Grand Room Garden View

Premium bedding, down comforters, in-room safe, desk

Twin Grand Room Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 182 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Grand Room Garden View

Premium bedding, down comforters, in-room safe, desk

King Grand Room Garden View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 182 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Room Balcony

Premium bedding, down comforters, in-room safe, desk

Twin Deluxe Room Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 182 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe Room Balcony

Premium bedding, down comforters, in-room safe, desk

King Deluxe Room Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 182 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Deluxe Courtyard

Twin Deluxe Courtyard | Premium bedding, down comforters, in-room safe, desk

Twin Deluxe Courtyard

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 182 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe Courtyard

King Deluxe Courtyard | Premium bedding, down comforters, in-room safe, desk

King Deluxe Courtyard

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 182 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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Pool
Free airport shuttle
Kids pool
Parking included
7.4 out of 10, Good, (7)
The price is ￥20,457
per night
May 19 - May 20
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About the neighborhood

Jinghong

Located in Xishuangbanna Dai, Sheraton Grand Xishuangbanna Hotel is in a rural area and on the waterfront. Notable landmarks in the area include Mandai Buddhist Temple and Manting Park. Traveling with kids? Consider Olives Dam and Wild Butterfly Field, Mengyang. Be sure not to miss outdoor adventures like ecotours and mountain biking, or hop on a bike rental nearby and take a self-guided tour around Xishuangbanna Dai.
Visit our Jinghong travel guideOpens in a new window

What's nearby

  • Tropical Flower and Plants Garden - 9 min drive
  • Mandai Buddhist Temple - 10 min drive
  • Peacock Lake Park - 10 min drive
  • Manting Park - 11 min drive
  • Xishuangbanna Primitive Forest Park - 22 min drive

Getting around

  • Jinghong (JHG-Xishuangbanna) - 13 min drive

Restaurants

  • D调酒吧 - 6 min drive
  • 情人洋酒馆 - 12 min drive
  • 蛐蛐蚂蚱 - 8 min drive
  • 西双版纳Sun Moon Guesthouse - 13 min drive
  • 山寨咖啡 - 12 min drive

About this property

Sheraton Grand Xishuangbanna Hotel

Luxury family-friendly hotel near Mandai Buddhist Temple
Located close to Manting Park, Sheraton Grand Xishuangbanna Hotel provides game and wildlife viewing, a poolside bar, and a grocery/convenience store. Indulge in a manicure/pedicure, a body scrub, and a massage at Shine Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Chinese cuisine. Enjoy the 24-hour health club, as well as activities like volleyball and hiking/biking. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
You'll also find perks like:
  • An indoor pool and an outdoor pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), a safari, and an outdoor tennis court
  • A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
Room features
All 326 rooms boast comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and air conditioning.
Extra amenities include:
  • Down comforters, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with rainfall showers and deep soaking tubs
  • TVs with cable channels
  • Balconies, mini fridges, and heating

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:30 AM to 10:00 PM at scheduled times and on request
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 138 to 160.90 per person
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Feast
  • Red Basil
  • Yue

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Game viewing
  • Hiking/biking trails
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Safari
  • Shopping
  • TV in common areas
  • Volleyball

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Grocery/convenience store
  • In-room washer/dryer
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,517 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Ballroom
  • Built in 2014
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • iPod dock
  • TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge

Outdoor space

  • Balcony

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 380.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 1000

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 138–160.9 per person
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Rollaway bed fee: CNY 380.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Sheraton Grand Xishuangbanna Hotel Jinghong

Frequently asked questions

Does Sheraton Grand Xishuangbanna Hotel have a pool?

Yes, this property has an indoor pool, an outdoor pool, and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Sheraton Grand Xishuangbanna Hotel?

As of May 14, 2024, prices found for a 1-night stay for 2 adults at Sheraton Grand Xishuangbanna Hotel on May 16, 2024 start from ￥11,856, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Xishuangbanna Hotel pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Sheraton Grand Xishuangbanna Hotel?

Self parking and valet parking are free at this property.

What time is check-in at Sheraton Grand Xishuangbanna Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Xishuangbanna Hotel?

Check-out is at noon.

Does Sheraton Grand Xishuangbanna Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:30 AM–10:00 PM on request. A fee of CNY 600 per vehicle applies.

Where is Sheraton Grand Xishuangbanna Hotel located?

Located on the waterfront, this family-friendly hotel is 5.3 mi (8.5 km) from Mandai Buddhist Temple and 6.3 mi (10.2 km) from Manting Park.

Sheraton Grand Xishuangbanna Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 7 out of 14 reviews" "
Rating 8 - Good. 5 out of 14 reviews" "
Rating 6 - Okay. 2 out of 14 reviews" "
Rating 4 - Poor. 0 out of 14 reviews" "
Rating 2 - Terrible. 0 out of 14 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful personnel. Beautiful hotel setting. Large rooms. Delicious breakfast.
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at Banna
Extremely friendly staff. Top notch facility. Hot spring hot tub at the hotel. Location is a bit far away from other places. The hot spring smell maybe a bit bothersome at the beginning.
Stayed 3 nights in Jun 2017

10/10 Excellent

Zeyu

Stayed 1 night in Dec 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
天候
天候に恵まれず、外での観光が殆どできなかったのは残念です。そういった場合に何かお勧めできるアトラクションの紹介などあれば良かったと思います。ホテル周辺には食事するところがなく、ホテル内だけの食事となったことも残念な点です。
Stayed 3 nights in Oct 2021

8/10 Good

eizo

Liked: Staff & service
まずまず
シェラトンだが、そこまでの快適さはないと思う。
Stayed 5 nights in Jan 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
不符合万豪该有的标准
早餐真的是太一般了 可颂应该是前一天的 都没有加热 口感不酥脆 果汁也不是鲜榨果汁 都是瓶装饮料 还有housekeeping服务也太随意了，打扫完都不更新洗发水沐浴露
Stayed 2 nights in Mar 2021

8/10 Good

sihjie

Stayed 4 nights in Oct 2020

10/10 Excellent

Keto

Liked: Cleanliness, staff & service, property conditions & facilities
コミュニケーションについて：スタッフのうち、一部しか英語を解さないため、基本的には翻訳アプリを通じてのコミュニケーションになります。一応シェラトンホテルの一員なのですから、もう少し英語を話せる人を増やしてくれたら、と思います。 アクセス：空港に近く、市街からは遠いため、市街地との移動が難しいです。ホテルに頼むと片道60元で送迎してくれます。タクシーも同様の値段です。 施設：ホテル内には温泉(おそらく硫黄泉)が湧いており、複数の露天風呂が整備されているほか、屋内、屋外プールほかの各種施設も広く、しっかりと整備されています。また、特産のプーアル茶を売る店もあり、店員さんが淹れながら説明してくれます。 朝食：ビュッフェは中華、洋食の両方が楽しめる内容となっており、種類もかなり豊富ですので、絶対に朝食込みのプランにすべきです。 ホテル内でゆっくりと過ごすには、コストパフォーマンス抜群ではないでしょうか。
Stayed 1 night in Mar 2019

8/10 Good

shen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2019