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"The stuffs are friendly and helpful. The hotel is close to downtown, and many attractions. But its rooms definitely need more improvement. "

"Should be 4 stars. The staff are the best we ever experienced. Always caring and helpful. Providing transportation to and from the train station. We will definitely stay here again. The breakfast was one of the best meals we ever had."

"Check-in process was quick. Darren at front desk is friendly and very helpful who helped us enrollment of the hotel program, gave the suggestions of nearby gourmet and attractions. The vibe of the hotel is relaxing. Decoration and furniture are delicate. Room is clean, comfortable and in between luxury and practical. We got an ocean-view room. I particularly enjoyed sitting on the window seat to enjoy the view of the city and the ocean. Worth to mention is that the hotel offers a sparkling water machine (it also comes with selection of cold and ambient ) on the hall way instead of bottled water which is eco-friendly. We love the idea and enjoy the sparkling water so much. We used the gym, the hot spring, and the sauna area which are well-maintained. All in all, we had a great time while staying with this hotel. Especially Darren who treats us like friends telling the story behind the designs . Thanks to Darren Huang making a big plus to our wonderful time in Hualien. "

"Absolutely wonderful. Comfy as!!! Great food!!! Great staff!! "

"Fantastic hotel. Clean with great service. Upgraded us to a bigger room and it was a big WOW!!"

"舒適整潔，地理位置佳"

"Amazing stay at Promiseland."

"I did a ton of research before deciding on Hotel Plus and I am so glad I chose this spot. It's clean, comfortable, spacious, close to amenities, service was amazing, breakfast was really good. Everything about this place was on point. Would book here again."

"Nice place and will be back for sure "