Find hotels near Woodland Mall, Grand Rapids from ￥12,416

"Staff was efficient and friendly at check in. The room was clean and comfortable. Breakfast included many options of fresh food."

"I attempted to cancel my stay as I had some last minute issues. Hotels.com tried numerous times to contact the property and they would not answer. I got billed for nothing because this hotel chose not to answer on a Friday afternoon. Additionally I called before my trip to confirm they would pick me up at the airport. Main reason for choosing this hotel. I was told that they would not pick me up because my flight got in at 11:45pm. Even though their own site said after 1am I would have to schedule with property. Was asked over and over by the lady at the desk if I wanted to cancel because they couldn’t pick me up. I said at the time I had no other choice and would figure out how to get to the property. Failures across the board here. "

"Location is great! Staff is so helpful and friendly. We really feel welcome whenever we stay there and we will be back!"

"This hotel has the potential to be a great property. Unfortunately while we were there in May 2026 the hotel had just been sold and was changing management companies so things were lacking. The restaurant and bar were closed for renovation (but no work being done.) We were there three days and never saw a maid or a maid's cart anywhere. The pool was a little murky. The hallway carpets were sorely in need of replacement. The carpet in the room wasn't much better. But other than the carpet and the desk chair that needed to be replaced, the room was clean and satisfactory. The hotel is in a good location next to a mall with plenty of restaurants around (I recommend Anna's House for breakfast), about 15 minutes from the airport. The few staff that were there were outstanding and very helpful. After renovations are complete I would recommend this hotel."

"This was a suite hotel. It is a very bare bones hotel with no amenities. The room was clean. However, it would have been nice to have instructions on how to see thermostat and the TV. If you wanted anything itcost extra. There were also some people sleeping in there cars over night. "

"The room was clean. The breakfast was stocked, and the bed was comfortable."

"The staff was friendly but no one was available to check us in when we arrived around 5:00pm. Had to wait about 10-15 minutes before the front desk person arrived. Cracks on the side entrance but there was a cone warning us. The molding in the bathroom needed an upgrade. The bed was nice and comfortable. The size of the room was good given that there were 2 queen beds. Neighbors were quiet. Slept well. The pool was good but no towels in the area. Had to go to the front desk after they said they would send it to the pool but never did. Overall it was ok but a lot different from our stay here a few years ago."

"It was quiet."

"Wonderful pool and hot tub area!"