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"The location within downtown was nice but hotel needed some sprucing up-new furniture, carpet, drapes, etc. Breakfast was good but with only one server, very slow."

"Very clean and well maintained"

"Excellent staff. Really hard bed, really uncomfortable. The room AC didn’t feel like it was working. The room was at 75° when we got there and never got below 72° even at night even when we opened the window. The shower water pressure was really weak. And our room light turned on by itself multiple times while we were in the room."

"Hotel looked beautiful upon arrival. Staff was rude and short. Rushed through check in without giving any information on amenities such as pool hours, parking, breakfast etc. went into room and it smelled horrid, like stale cigarette. No exhaust fan In bathroom. Breakfast was cold with minimal options"

"Clean room. However, the shampoo and conditioner containers in the shower were empty "

"Our experience at this hotel was very poor. From the moment we arrived, we encountered several issues with our room. The toilet was clogged, and even though we reported it, no one was sent to fix it. The only solution they offered was that if we needed to use the bathroom, we had to go down to the first floor. Additionally, the room was not clean. We found trash left behind by previous guests, which clearly shows a lack of proper housekeeping and hygiene. We also asked for a rollaway bed, and we were told that none were available. However, later we saw in the housekeeping area that they actually had many extra beds, at least around 20, but they simply refused to provide one to us. Overall, the service was very poor. There was a lack of customer care and no effort to resolve basic issues during our stay."

"Very clean. The staff very helpful. "

"The hotel was beautiful and perfection positioned so we could walk to the opera 1 block away. The staff was quick to assist. The main issue we had was not having a microwave in our room. Other than that minor inconvenience, it was beautiful and a pleasant experience."

"The breakfast was great, the staff and manager were accommodating and super nice! "