「The check-in process was extremely frustrating from start to finish. Before our arrival, I received an email and text message with a code to retrieve our room keys from a lockbox. Unfortunately, the information I was sent was not intended for us. We unknowingly entered a room that appeared to already be occupied, which was both embarrassing and concerning.
When I returned to the front desk to explain what had happened, the gentleman working there was rude and made me feel as though the mistake...
「The check-in process was extremely frustrating from start to finish. Before our arrival, I received an email and text message with a code to retrieve our room keys from a lockbox. Unfortunately, the information I was sent was not intended for us. We unknowingly entered a room that appeared to already be occupied, which was both embarrassing and concerning.
When I returned to the front desk to explain what had happened, the gentleman working there was rude and made me feel as though the mistake...
Theresa