4/10 (不満)
Tabitha
2025 年 9 月 19 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Parking is awkward.There's also a picnic table and barbecue outside, blocking a parking spot.Then, when you walk into the opposite building, that is not where the office is.There is a hole in the floor under the carpet hidden, the carpets could use a better cleaning / shampooing as well as the stairwell could be dusted and cleaned properly better circulation and air due to the smell in the stairwell, the rooms could use a better cleaning as well of the carpet as well as the walls where they were not washed fully. There was stuff stuck to some parts of the wall, not from us. Lots of stains in the carpets in rooms, hallways, staircase. Had to wait for the person at the front desk.
Due to they were not there.Apparently they were cleaning rooms. At checkout, there was no checkout due to it was predone at the beginning and had to leave card on the counter. Which is not safe? Just in case someone else grabs the key card and goes in the room.
Which is not okay. Just in case something does happen, and it's not the other person's fault. When chucking in the gentleman was polite ish.
But also spoke in their own language, which I think would have been better waited until after dealing with guest / customers.
Tabitha
2025 年 9 月に 2 泊滞在
