"For what this hotel lacks in amenities it by far makes up for in comfort, convenience, and customer service! Everything single staff member was efficient, helpful, and SO friendly! This was the first time we traveled with our pup Vito and he was welcomed with open arms!"
"For what this hotel lacks in amenities it by far makes up for in comfort, convenience, and customer service! Everything single staff member was efficient, helpful, and SO friendly! This was the first time we traveled with our pup Vito and he was welcomed with open arms!"
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Check in was quick and easy. Room was nice. BUT… pillows were doll size, bed was hard, breakfast was supposed to be from 6-9. Was down at 6:15 and the guy was just getting stuff prepped, no coffee even started. So left to get coffee, one of the employees truck was parked under the front when I left, came back and truck was still there. Still no breakfast so we checked out same guy was behind counter on his phone and when we gave him the room cards he was rude. Same truck parked in the front so we had to walk out to our car with our luggage. We won’t be back."
"The casino was fun and the Chinese restaurant was great. The drinks in the casino were priced great. The Chinese restaurant was pricey.
On the down side there was a shortage of staff available to pick up trash in the elevators and in the parking garage. Why folks tossed trash on the ground is another subject.
It was shocking that there was no housekeeping in the room, especially given the cost of the room.
We had to call the front desk to get more towels and to get more coffee/creamers!"
"This hotel had the WORST hotel breakfast I have ever been served! They used the same food multiple mornings. I witness them putting the food away in plastic bowls in the refrigerator, taking them out, warming them the next morning and dumping them right back into the service dish. And when speaking to staff they completely pretended not to understand what anyone was saying!"
Holiday Inn Express and Suites Alton St Louis Area by IHG
6/10 Okay
"This was the 2nd time I stayed at this particular hotel. Both times I was not impressed. I stayed at the same hotel about an hour away in Festus, Missouri several months back and it was phenomenal. This hotel in Alton, Illinois, on the other hand, was not. I called early in the morning requesting an early check-in. The man on the phone, Tristan, said that it would not be an issue and I could check in at 11:30. I arrived at 11:45. Tristan was still there. He said a room was not available yet and to check back at 12:30 or 1. I explained to him the reason for the early check in. All he wanted to talk about was why he was having a stressful morning. I stuck around until 12:30 and checked back with him. He is still there, but this time another person is there. I explained to her why I needed an early check-in. She apologized and proceeded to go to the housekeeping staff to attempt to accommodate me. At about 1 the room was ready and I proceeded to check in. Tristan again was rude and not helpful. I accidentally handed him my credit card and he replied "driver's license, question mark." So I get checked in and head to my room. The toilet did not work properly. Luckily, I never had to use it the 2 days I stayed. The hotel was not very clean. Floors always needed to be mopped the entire time. I go up there often. So looks like I will be trying another hotel the next time. Time to give the Hampton a chance. Everyone else was ok, but definitely not overly nice the way I expect staff."
Hotels near other Westlake Golf Course attractions
American Legion Fairgrounds
4.0/5 (2 reviews)
Enjoy a stop at American Legion Fairgrounds, an entertaining place to visit in Jerseyville. Amble around the area's gardens or experience its theater scene.
You can spend time browsing the exhibits at Jersey County Historical Society in Jerseyville. Experience the area's entertainment venues and theater scene.
Find out about the history of Jerseyville when you spend time at Jerseyville Historic District. Experience the area's entertainment venues and theater scene.
Bring the family to Raging Rivers Waterpark and have a fun-filled day at this theme park in Grafton. Stroll along the riverfront or visit the shops while you're in the area.
You can browse for the perfect souvenirs at Grafton Ice Cream Company during your stay in Grafton. Amble around the area's riverfront or visit its shops.
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