Find all hotels by Independent in Western Massachusetts, MA

" The overall property was clean and well kept the pool and Hot Tub are very nice. The breakfast was excellent. The room we stayed in was clean. Beds were comfortable however the room was a little dated."

"Whirlpool was great!"

"The villa was very comfortable. We enjoyed our stay. "

"Wonderful place but doors to rooms open on outside halla"

"Gym was small and missing components for the machines. "

"The staff was very helpful and professional. The room was very clean and had a great view. We would stay there again!"

"Always awesome!"

"Perfect. Exactly the kind of warm and unpretentious experience you are looking for with a beautiful, traditional inn. Staff was outstanding, welcoming, friendly and helpful."

"Looks way better in person than the pictures. Still old and dated but not as spooky as the pictures seem. They don't tell you this at all, just expect you to read a packet - there is no housekeeping, no nothing. You are supposed to take your own trash out. They also do not really clean the room beforehand because there was trash leftover from the previous person. It's basically a rental home. Maybe I missed a description but do not expect this to be your standard hotel type setting. Also, request a second floor room. We had someone above us who sounded like they were wearing their ski boots, thumping around the entire room non stop, through midnight and then restarted again at 6am. The hotel did not do any thing. We got zero sleep our last night and this entire experience has left a sour taste in my mouth. Outside of the convenience of the location, there is zero reason to really want to come back... you can't beat the price but don't expect anything but the basics. "