Find Family Hotels in Western Highlands

"I stayed at Hotel Atitlán, and honestly, it was just gorgeous. The views of the three volcanoes were absolutely breathtaking, and the gardens felt like this magical, winding maze. My room had this antique charm, and from the balcony, we could see the whole garden—it was so peaceful. The pool was lovely, and one of the highlights was a private boat tour we arranged. We visited islands where we learned about coffee, honey, and chocolate—so fascinating. Then we went to another island for zip-lining, with an incredible view at the top. We also took a canoe out on the lake, which was really calming. The breakfast buffet was amazing—so many options, and everything tasted fresh. The staff was nice, but I didn’t feel like they were quite as attentive as at the first hotel. They were still responsive, especially through WhatsApp, but when we had an issue with the shower water turning brown after a rain, they didn’t come right away. They just told us to run the water, but didn’t really explain what was happening. My friend did shower, but by the time the staff checked, the water was already clear. Even with that hiccup, the natural beauty and unique experiences made it unforgettable, and I’d still come back just for the scenery."

"It was spectacular "

"Only good thing was our room was clean and the location good. Breakfast was edible but even rating it good would be a giant stretch. No screens on our window which they said they would provide and never did. Lots of bugs. And then to top it off overcharged us on our rooms. There are other options I would choose next time."

"The hot spring pools were so soothing. The music & setting were perfect!"

"The view and the services."