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"清潔です"

"This is perfect for late-night arrivals. Since this was my second time using it, it was even more convenient. After clearing customs at Terminal 2, pick up your luggage, walk through the shops (duty-free shops?), and when you reach the plaza, turn right. Take the elevator at the end of the hall down to the lower level, look for the aquarium on your left, and find the entrance there. The breakfast at the restaurant is quite good. I’ll definitely use this again."

"余り心地よくはなかった。残念。"

"清潔"

"Extremely Disappointing Experience – Unacceptable Service at The Leela Mumbai Despite informing the hotel in advance that our check-in would be very late at night, the experience was extremely disappointing. We had reserved four rooms. Upon arrival around 0:30 AM, we were told that rooms was not ready. At 2:30 AM, we were informed that the room still could not be prepared, and instead an extra bed was brought in. As a result, five adults had to share only two rooms. Two of the originally booked rooms were cancelled, but the situation was handled very poorly. What was most disappointing was the attitude. Rather than showing genuine concern or taking responsibility, the response felt dismissive and unapologetic. We specifically chose The Leela because of its proximity to the airport, expecting a smooth late-night arrival and proper rest. Instead, we did not get to sleep until 3:30 AM. The check-in was handled by Aditya, and the manager on duty was Ashit. The following day, we were told that airport transfer would be arranged for us. However, when we informed them that we were moving to the Four Seasons, we were told it was “too far” and that they could not provide transportation. This made the earlier promise feel insincere and merely procedural. This was far below the standard expected from a luxury hotel. Unfortunately, after this experience, I would not choose to stay here again "

"セキュリティー面や朝食が良かったです。"

"Rooms were excellent, really liked the 4 items of laundry per day service. Thank you!"

"I stayed 5 nights at this hotel comfortably. Airport Transfer: The pickup was very smooth. Although it took some time to get back my checked luggage, the driver patiently waited for me. Room Cleanliness: The staff kept the room clean every day. Breakfast: There was a wide selection of Western-style dishes, and the vegetables and fruits were fresh. They kindly provided takeout coffee cups so I could enjoy it in my room."

"設備がとても綺麗でスタッフの方も丁寧でした"