West India Vacation Rentals

"Beautiful property. Great view from the sea view rooms. Breakfast is a mess as their venue is too small. "

"Excellent Stay & Breakfast, but Major Billing & Communication Issues. Pros: The stay itself was very pleasant. The service was top-notch, and the breakfast was excellent. Cons/Areas for Improvement: 1. Breakfast Variety: While the quality was great, the menu felt repetitive. For guests staying multiple nights, it would be much better if the menu changed daily to avoid a monotonous experience by the second day. 2. Billing & Staff Training (Major Issue): This was the most stressful part of our 4-night business stay for our team of seven. Before booking via Expedia, I called the hotel to confirm if they could provide a GST invoice with my company details. They explicitly confirmed they could. However, upon check-in, the staff strictly denied this, claiming Expedia must provide it. I spent my entire stay under significant pressure, having to explain the situation to different staff members and managers every single day. On the day of checkout, they did finally provide the bill, which proves it was possible all along. The "hustle" and misinformation I faced were due to a clear lack of knowledge and training among the staff. Management needs to ensure that the team is properly trained on GST protocols for third-party bookings and, more importantly, that they provide consistent and accurate information to guests to avoid unnecessary stress."

"Good for family "

"Room was cleaned but must say its old.Staff friendly and helpful. Breakfast was yummy and had varities. Lounge was good with delicious bites however drinks were limited. Nothing around this hotel. Shopping is atleast an hr drive away or more if stuck in traffic. "

"Super friendly staff, very forthcoming Big rooms and a great great gym "

"Amazing hotel. It was a great location and close to most places we needed to get to. The service was incredible, every single staff member went above and beyond. The amenities were also great, we used the pool and spa. The breakfast buffet had everything you could think of and tasted delicious! Already looking forward to planning my next trip! "

"Considering this hotel right inside T2 it is great have the ease of check-in. A hotel staff pulled our cart and dropped us right at the check in counter! Dinner again was decent with good food and friendly staff. I am concerned about the beds! How effectively do they clean them?!"

"Was there for the weekend with my elderly parents, as an ex-Mumbaite, had always been my dream to stay in this iconic place and it lived up to all its hype "

"Not interested "