「Seriously unimpressed by the lack of help and assistance from the host to cancel, with nearly a weeks notice prior to our intended stay.
We also found that some of the information provided on the property listing at the time of booking to be somewhat questionable, suggesting a cabin size of 215 sq ft and containing a bathroom, which we now understand relates to facilities in a separate building on the property. We will not be booking again.」
「Absolutely horrible !!! Staff were horrible and the owner was cursing at me and never got the keys to my cabin even after it being paid and money taken out my account !! Waited for 5 hours just to be told “there has been a double booking” and not even getting a refund or any other cabin !!!!
Unprofessional service and behaviour from the owner and the staff ! So disappointed with this company!!!」
「It was a pity that the property that was described as at Welshpool. it was not and there was no bus service. The cost of a taxi was prohibitive. The Hotel in Welshpool refused my debit card by processing it incorrectly. I spent the night in a shed of an abandoned house. Enjoyed the breakfast at the Greggs in Welshpool the next morning.」