ウォーターフォード レイクス タウン センター周辺のホテル

「Shower was slippery. Everything else was good」

「Brand new Hotel. Our room had a large full-size fridge microwave and electric cook top for an extended stay. The beds are very comfortable.」

「Na」

「Wonderful trip」

「きれいで快適でした！」

「It was nice stay. Enough space to be relax, comfortable. Staffs were friendly and welcoming.」

「朝食に変化があったらもっとよかった」

「The room was really clean. I enjoyed the hut tub.」

「*Late night front desk staff was not warm and friendly when we checked in. **Toilet bowl wasn't thoroughly cleaned, yellowish water stain was evident. ***Only 3 towels were provided instead of 4 checked-in party. ****The hallway smells moldy, unpleasant smell. *****Whole building is outdated. Will not come back!」

「I was extremely impressed with the exceptional customer service provided by the hotel staff and management. I encountered an issue with my room because it was not as described on Expedia. When I called the front desk to explain the situation, the desk agent kindly asked me to give her a little time while she looked into it. To my surprise, instead of the desk agent calling me back, the manager personally reached out to me. He sincerely apologized for the inconvenience and went above and beyond...