Find all hotels by Best Western in Waterfall Country from ￥11,793

"Bits off food all left in are bed a work dropped gl "

"Lovely staff, room was clean. The hallway is under refurbishment and needs completing. Nice little welcome with some Welsh cakes on arrival. No crisps or peanuts at the bar! "

"Lovely hotel beautifully presented. Spa was a disappointment as couldn’t use the outdoor section and no seating area remained at time of use. Only access the pool which was cold and could simply stand in the water. Left after 15 minutes. Visited the bar as the restraint is closed on Tuesdays. Very slow service. Went through the entirety of the dinner service without a drink and food was not presented hot. Eventually received our drinks after a number of follow ups in Tim to take to the room. Clearly a staffing issue. Really blighted the evening which was to celebrate my partners birthday. Was so looking forward to our visit but unfortunately was left bitterly disappointed. "

"My room had an awful smell from the bathroom and the TV channels kept freezing, I discussed with the staff the following day, they ensured housekeeping would see to it. Housekeeping did indeed attend my room only to throw the bedcovers back, empty the bin and leave it with no bag, left all the dirty cups and didn’t replace the tea and milk, and the smell was still there! I eventually told them I want a room change which they did, but this isn’t the first time I’ve stayed here and I’ve always found housekeeping to be useless and never makeup the rooms properly."

"The staff were extremely friendly and accommodating. We had dinner and breakfast, both were excellent. The room was spacious and quiet "

"Amazing breakfast and great staff in a beautiful small town. Great overall value but having stayed more than once I’d recommend the room upgrade. Other pubs walkable from the Dragon if you choose including one that shows sports just up the road. Food, drink and the setting at the Dragon are wonderfully welcoming and comfortable on a cold night and of course, there’s a beer garden for the summer. "

"We had an ok stay. The hotel really could do with an upgrade, the rooms are tired looking. The breakfast was ok, although the chef doesn’t know how to cook bacon, it was inedible and almost raw. The staff we came into contact with were all friendly. The location of the hotel is in a nice spot with some rooms overlooking the sea. I’ve been to this hotel a couple of times now, I’m unlikely to return for a third time. It really is better to pay more for better accommodation. "

"All good apart from breakfast - I prefer Friday eggs which are not available "

"Hotel rooms were bit dated, the air con was very old and loud. The main lifts were not working. Think hotels needs a make over. "