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First of all the Manager Mr Huy was wonderful and very responsive along with his team. The water taxi to Miyajima is convenient and the onsen facilities are lovely and the breakfast is amazing. I would highly recommend b

Hot tub on our patio

Very quiet hotel near the airport and MCAS Iwakuni. The staff are friendly and helpful. Shopping and restaurants are within walking distance. Plenty of parking available. They have a laundry on site as well.

I stayed two nights at the Green Rich Hotel in Iwakuni. The reception staff was very welcoming. The bed was comfortable and there were two different types of pillows for my comfort. I appreciate hotels that require you to dock your key to turn on the electricity in the room-- helps me not to lose the key and it's also more energy-efficient and better for the environment. There was a picture glass window into the bathroom from the bedroom, which was, well, interesting. Thankfully there was a...

Very nice place to say with good views of the military base and city center.

Rooms were spacious and clean. Onsen had a nice view. Dinner was delightful. Hotel was nicely decorated and had a nice feel about it. All staff wqs eager to help or assist with any requests

Located front of the port to take ferry to Miyajima island, very close to transportation station. Breakfast was good. Town restaurants close early. Helpful & friendly staff.

The location is ideal as it is directly across the street from the ferry. The shopping street and the famous Itsukushima Shrine is just a short walk away. I stayed in a room that had the bed in an upstairs loft. Things to consider if you book this room are the stairs are pretty steep and it’s not a small flight of stairs. The shower is separate from the toilet. The shower opens up to the hallway In the room, there is no separate area to change in privacy. I loved the bed, I think the mattress...

The hotel was being remodeled and being updated while we stayed there. I am sure it will be excellent when completed. The room was a little small. we had 4 suitcases and movement around the room was difficult.

The service at this hotel was beyond excellent. They did a great job of accommodating our dietary needs even though we did not think to write ahead (if you have restrictions you should). During check out, we forgot to pack our daughters journal, they called the driver that took us to the ferry and sent an extra shuttle to the ferry terminal to deliver it a few minutes later. The baths are large, fantastic and not particularly busy when we used them.

A beautiful property, well maintained, clean and in a good part of the city.

Love everything! The food was included which was so extravagant and good and the Onsen was so relaxing that I didn't want to leave after that good night's sleep.

The breakfast was amazing (I chose the Japanese style) and the lady that prepared it (and checked me in) was super nice and accommodating. The tubs were great to soak in and it was nice to have the privacy (the bath room smelled a little mildewy, but that’s to be expected in a wooden room with high humidity). I Would definitely stay again.

Perfect hotel for our honeymoon. The room had a beautiful view to the sea and nearby islands. The breakfast was very complete consisting of multiple small dishes. Everything was high quality, the rooms, the onsen, the lounge area, etc. Most importantly, the staff and the bartender (Kai) were super helpful and welcoming.

Very well located to the boat leading to the Miyajima island. Great Japanese restaurant on the 20th floor.

Great place

The property was exquisite and the view was wonderful. Also, the breakfast was the best and the staff can't be beaten. This hotel was within close walking distance of the train station and trolley. This made navigating very easy.