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Novotel Viña del Mar

4.0 star property
Hotel with free parking, near Acapulco Beach

Choose dates to view prices

Photo gallery for Novotel Viña del Mar

Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace
Sundeck
Superior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace
Just steps from Acapulco Beach, Novotel Viña del Mar offers a peaceful setting with a garden and outdoor pool. Guests enjoy in-room WiFi, al fresco dining at Veranda, coffee at the on-site shop, and the sauna. Visitors consistently praise the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Bar
  • Gym
  • Parking included
The current price is ￥20,462
￥20,462 total
Nov 9 - Nov 10

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(42 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.8 out of 10
Excellent
(24 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
2520000, Valparaiso, Vina del Mar, Calle 6 N 745

What's nearby

  • Acapulco Beach - 10 min walk - 0.9 km
  • Quinta Vergara - 15 min walk - 1.3 km
  • Vina del Mar Casino - 15 min walk - 1.3 km
  • Wulff Castle - 2 min drive - 1.7 km
  • Flower Clock - 3 min drive - 2.4 km

Getting around

  • Viña del Mar Station - 15 min walk
  • Santiago Intl. Airport (SCL) - 88 min drive

Restaurants

  • ‪La Flor de Chile - ‬5 min walk
  • ‪Sikdorak Viña - ‬1 min walk
  • ‪A Mano Gin & Burgers - ‬5 min walk
  • ‪Travesía - ‬4 min walk
  • ‪Virgin Coffee - ‬1 min walk

About this property

Novotel Viña del Mar

Upscale hotel near Acapulco Beach
Located close to El Sol Beach and Mall Marina, Novotel Viña del Mar provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna. The on-site restaurant, Veranda, offers breakfast, lunch, dinner, light fare, and al fresco dining. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a water dispenser
  • A 24-hour front desk, an elevator, and a porter/bellhop
  • Guest reviews say great things about the helpful staff
Room features
All 141 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 50-inch LCD TVs with cable channels
  • Wardrobes/closets, free infant beds, and free tea bags/instant coffee

Similar properties

Bar (on property)

Pullman Viña del Mar San Martín

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 757 reviews
The price is ￥18,294
￥18,294 total
Nov 20 - Nov 21
Pullman Viña del Mar San Martín

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 19 for adults and USD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gourmet Bar
  • Veranda

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room crib
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (2,928 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2014
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 22 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 19 for adults and USD 19 for children
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 22 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Vina Mar Hotel Vina del Mar
Novotel Vina Mar Hotel
Novotel Vina Mar Vina del Mar
Novotel Vina Mar
Novotel Viña del Mar Hotel
Novotel Viña del Mar Vina del Mar
Novotel Viña del Mar Hotel Vina del Mar

Frequently asked questions

Does Novotel Viña del Mar have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Novotel Viña del Mar?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Novotel Viña del Mar on Nov 9, 2025 start from ￥20,462, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Viña del Mar pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 33 lbs per pet. There's a deposit of USD 100 per stay and a fee of USD 22 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Novotel Viña del Mar?

Self parking is free at this property.

What time is check-in at Novotel Viña del Mar?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Viña del Mar?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Viña del Mar provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Novotel Viña del Mar located?

Located in the heart of Vina del Mar, this hotel is within a 15-minute walk of Acapulco Beach, Mall Marina, and El Sol Beach. Vina del Mar Casino and Quinta Vergara are also within 1 mi (2 km). Viña del Mar Station is 15 minutes by foot and Hospital Station is 23 minutes.

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Reviews

Novotel Viña del Mar Reviews

8.6

Excellent

9.0

Cleanliness

9.0

Location

8.8

Staff & service

8.6

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 233 out of 406 reviews
Rating 8 - Good. 107 out of 406 reviews
Rating 6 - Okay. 31 out of 406 reviews
Rating 4 - Poor. 20 out of 406 reviews
Rating 2 - Terrible. 15 out of 406 reviews

Reviews

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great breakfast, nice people works there and great location
Stayed 3 nights in Mar 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot for solo travelers in Vina

Loved my stay at Novotel in Vina Del Mar. As a solo traveler it was a great spot to stay as I felt safe walking around. The staff was attentive and helpful. The room was clean and quiet, and the pool was the perfect spot for a lazy afternoon day in the sun.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent, staff very friendly and helpful, food excellent
Stayed 4 nights in Oct 2022

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 3 nights with my son and it was such a great experience. Staff were lovely and went out of their way to speak English to my son who has limited Spanish. Close to many restaurants, comfortable and clean rooms, amazing pool and great gym facilities. Can’t wait to return on my next trip to Viña Del Mar, Chile
Stayed 1 night in Jan 2024

8/10 Good

axcel

Liked: Cleanliness, amenities, property conditions & facilities
Property was good but not as accommodating as I'd like. Being in costumer service, I appreciate when we find solutions for client issues. This place did not meet my expectations in that regard, but room was good with a nice view
Stayed 1 night in Nov 2024

8/10 Good

Gaute

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Nice straff. Clean rooms. Food at the Hotel is under par.
Stayed 7 nights in Feb 2023

8/10 Good

Melina

Liked: Cleanliness, staff & service, property conditions & facilities
The room was so hot. We couldn’t turn down the temperature. Also if have two people in the room it will be nice to have 2 mugs for coffee. Overall was very good
Stayed 2 nights in Aug 2024

2/10 Terrible

Robert

Liked: Room comfort

Grossly over priced and mismanaged.

The hotel offers a kettle yet only two sachets of coffee and no creamer for a 9 night stay. On arrival I asked reception for creamer and they sent me 6 blocks to a supermarket. The following morning reception again I asked for coffee once again they sent me to the supermarket. The air-conditioning is quite yet the traffic noice is overpowering. The pool and deck area are pleasant.Breakfast below average unless you like eggs. Beware cleaners will not clean your room if you are inside a lot of sex predators apparently. They roll up at 5.30 pm and demand you leave your room which I refused as I was getting in the shower. Room did not get cleaned for 3 days despite me informing reception at 9am and 1 pm I was going out therefore good time to clean the room needless to say it did not happen. With no explanation money appears to have gone missing from my room this was almost a week ago. I asked to speak to the manager to no avail all I was told they are aware. Since leaving I have sent two emails and no response. It is clear the manage do not have an idea how a hotel functions. Guests being sent to a supermarket to get milk cleaners demanding you leave your room. I did stay at the Novotel in Phu Quoc Vietnam in December and it was excellent I thought I would book Novotel in Vina del Mar a mistake on my part.
Stayed 6 nights in Feb 2025

4/10 Poor

ANGEL

Liked: Cleanliness, amenities
Disliked: Staff & service
Staff and service is very bad. No clear instructions. We asked for laundry and we received two different answers: same day and one day. Nobody explained to us that we have to pick up the laundry at front desk. Because we paid in advance nobody at front desk explained to us that we need to register our credit card for any additional service (restaurant, drinks, etc). Then we went to restaurant and we didn't have our credit card with us and we had to go to the room at payment time. Bryan at front desk was very good. We asked for a cappuccino during breakfast and the machine is damage for two consecutive days. We left then we don't know when is going to be available. Breakfast started by 6:30 am. Today we went around 7:30 am and still they were working on the menu (one hour late). This is not the Novotel chain that I know many years ago. We requested to clean the room yesterday by 9:00 am. They told us that in half an hour would be ready. By 3:00 pm still room wasn't clean. Summary, there are no good information nor clear and complete from staff and grade of service is not good.
Stayed 3 nights in Jan 2024

6/10 Okay

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
los perrros no estan permitidos en el restaurant, uno debe tomar desayuno o cenar en la terraza ahi hace frio, se supone que el hotel es pet friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient rate and location
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención impecable, las instalaciones de muy buen gusto y calidad. El desayuno es muy completo, y los amenities muy completos .
Stayed 2 nights in Jul 2025

10/10 Excellent

Edegar

Liked: Cleanliness, staff & service, property conditions & facilities

Foi tudo muito bom

Todo bem!
Stayed 3 nights in Jul 2025

10/10 Excellent

pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy bien
Stayed 6 nights in Jun 2025

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect business hotel. Staff very kind. Big room
Stayed 1 night in Jun 2025

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 2 nights in May 2025

8/10 Good

Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio, buena comida en el restaurante
Stayed 6 nights in May 2025

8/10 Good

pedro

Liked: Property conditions & facilities
Bien
Stayed 6 nights in Apr 2025

8/10 Good

cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã deixou a desejar , os itens de panificadora não estavam frescos
Stayed 1 night in Apr 2025

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente , limpio y muy bien mantenido
Stayed 1 night in May 2025

6/10 Okay

Magdalena

Liked: Property conditions & facilities
Novotel in Viña Del Mar has no English Channel news at all which is very disappointing. Staff are very friendly & helpful. Food in the restaurant is very good. Shower glasses needs attention.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this property because it is within walking distance of the supermarkets. The room is very spacious, with an incredible partial ocean view. However, the restaurants could improve attentiveness to lunch and dining options when serving. The food was okay, but I hope to see some flavor enhancements. Overall, it is a great place to stay in Vina del Mar.
Stayed 1 night in Mar 2025

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne adresse

Chambre confortable, literie très bien. Petit déjeuner buffet très bien ainsi que la cuisine du restaurant. Espace piscine agréable mais manque de parasols. Parking sécurisé au sous-sol pratique. Par contre le wifi n’est pas sécurisé et fonctionne très mal dans la chambre.
Stayed 3 nights in Feb 2025

8/10 Good

andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien el hotel para 24 horas

Nos fue bien, fue una parada de un día rumbo a otro destino...
Stayed 1 night in Feb 2025

10/10 Excellent

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this property is very good. Plenty of restaurants and things to do nearby.
Stayed 4 nights in Nov 2024