ビクトリア アイランドの ゲストハウス

「You displayed a hotel on your website available for booking knowing full well that the hotel does not accept online bookings anymore, getting to the hotel for checking in and the hotel Receptionist rejects the booking saying they do not accept online bookings anymore. Yet your company is holding back my money, for what reason?? This is fraud. I need a refund of my payment. I don't see any reason why my payment should not be refunded. I will not let this go just like that, I need a refund of...

「This hotel truly felt like a home away from home. The staff were exceptional; warm, kind, and always eager to help. The owner’s personal presence added a special touch that made the stay feel even more welcoming. It’s very family-friendly, with grass area for children to play. The location is safe and peaceful, perfect for relaxing evening walks.」

「The hotel do have a 」

「During my stay, there was no Wi-Fi (broken down, according to the front desk), and worst of all, there was no urgency to rectify the issue. The room wasn't clean to my standards; the fridge was functional but turned off, and therefore, it was nasty. Flying bugs in the room. The shower head was short, and I had to squat to use it since the curtains didn't hold back water from spilling. Overall, is it a last-minute reservation for a 1-night stay after a long flight? Sure... anything else??? Find...