As a new hotel, they are working out the bugs and completing the overall construction - but it is a beautiful property located in a rural area. As they are new, the name and location was unknown to others working in tourism, which made it a little difficult to find by taxi. Arranging transfer with them is therefore recommended. I was not able to pay by card - but this seemed to be a local context problem rather than the hotels problem/fault (this was the case at many spots in Vic Falls, where the systems were down) - so come with cash (that you bring into the country as it may be difficult to get within the country). The staff were friendly and available, and the owners seemed like genuine people trying to lift their business the best that they can.