Michael was very helpful.He provided information on how to go around and good restaurants. Lanterna is very easy to find close to Rialto and the Vaporreti.
It was a memorable stay.
There was no lift so prepare to carry your luggages and go up and down the stairs.
It was a memorable stay.
宿泊されたお客様
2023 年 9 月に 2 泊滞在
4/10 (不満)
Markus
2023 年 9 月 22 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
The location was great. Friendly service at the front desk.
Several issues wrong with the room. The refrigerator in the room didn’t work, the toilet seat was not properly secured to the toilet and kept moving.
Pinching hazard.
The carpet was old, spotted and very disgusting. The shower was filthy and didn’t seem to be cleaned in a long time. Dirt stains on tiles including mold in the bottom tiles. There was never a mention of endless steep stairs up to our room!! When the issues were reported, there was nothing corrected. The price for our room was way over priced!! Low end Hotel!! Not fit for dog and we will definitely not recommend this hotel to anyone!!
Markus
2023 年 9 月に 2 泊滞在
10/10 (非常に良い)
Teresa、Eugene
家族旅行
2023 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We enjoyed our stay at Lanterna di Marco Polo. It was initially a bit confusing as there was no check-in staff for our arrival around 6pm. However, we did receive an email with instructions to help us get access into the building. The staff member the next morning was very helpful & kind—thank you! Room bedding & decor is quite outdated, but the room was clean & the air conditioning was great. There are no elevators, so if I were staying here again I would request a room in a lower level especially if one is traveling with heavy luggage &/or has a hard time with stairs in general. It’s conveniently located within a 3-4 minute walk to water transportation. Everything is fairly walkable in Venice, and we found excellent restaurants & shopping within minutes of the hotel.