The owner was very nice and personable. Contacted us with information and offered help. Pretty clean, though not updated. Laminate flooring seemed clean, no bedbugs, and clean sheets. The water pressure was a little low in the shower, which was slightly annoying. It was quiet and in a pretty safe location. About 50 minutes from downtown by water bus. It was great for a budget hotel for two college men, but if you are an american looking for a Holiday Inn, this is not the place for you.