Verified review
6/10 Okay
Carina
Aug 29, 2026
The location was good. The apartment itself fine. Ac was average to bad. Ac didn’t reach the sofa bed in the living room. The shower was a terrible setup and would flood the bathroom.
The communication was truly horrendous. I messaged an average of 15 times to 1 response. Emailed. Tried calling. You name it. I asked over the course of a week about the check in process with no response. Finally one day before check in, I get a link. The link doesn’t work. I ask over and over as it’s a self check in place and has no front desk. I was finally able to check in when I was already on the train to Venice with barely any service, a couple hours before I got there. Safe to say I was looking for several backups.
The stress of booking this place is not worth a single positive.
Would not recommend.
1 positive: they were accommodating at adding a day to our reservation as another Airbnb in Florence canceled on us a day prior to our arrival.
Stayed 2 nights in Aug 2026
































