Dear Ms.Kanae,Greetings from the Lonsdale Quay HotelThank you so much for choosing our hotel and taking the time to leave us a very candid and a wonderful review of your recent stay with us. We are truly heartened to have received your kind and generous review. Your feedback and comments are extremely valuable and important to us.We sincerely thank you for your patronage and supportWe look forward to welcoming you back to our hotel in the not-too-distant future.Thank you Warmest RegardsNikhil GeorgeFront Office Manager

Dear Krissy, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are delighted to hear that you have enjoyed the ocean view from your room. Our hotel is strategically located within the Lonsdale Quay Market on the 03rd and 04th floors, right at the Bay, next to the sea bus terminal. Hence we can offer many rooms with the best possible view of the waterfront and the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Brian, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are glad to hear you enjoyed our location, our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Cyndi, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We're delighted to inform you that we do provide rooms with stunning ocean views, albeit in different categories from the one you've reserved. If you're interested in upgrading to enjoy the scenic beauty of the ocean on your next stay, please let us know, and we'll be happy to assist you in finding the perfect accommodation to suit your preferences.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Alana, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are glad to hear you had a good experience with our staff! We are endlessly proud of our hardworking team, and I will share your feedback with them. It is only feedback from valued guests such as you that drives our team to meet our goal of exceeding guest expectations.We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Dennis, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Elizabeth, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Patrick, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Sharon, Thank you so much for choosing our hotel and taking the time to leave us a very candid review of your recent stay with us. Your feedback and comments are extremely valuable and important to us. We are delighted to hear that you have enjoyed the ocean view from your room. Our hotel is strategically located within the Lonsdale Quay Market on the 03rd and 04th floors, right at the Bay, next to the sea bus terminal. Hence we can offer many rooms with the best possible view of the waterfront. Please accept our sincere apologies for the shortcomings faced with your stay specifically regarding the restaurant's service, we have made a personal note of your specific points of feedback and would like to assure you that these are being investigated in detail to avoid future re-occurrences and to make improvements wherever possible. The entire management team and staff work collaboratively with one another to maintain the highest standards for our valued guests. We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We do hope that we get the opportunity to better serve you in the future.We sincerely value your patronage and support and we look forward to welcoming you back to our hotel in the not-too-distant future.Warm Regards, Maria CosenzaFront Office Manager

Dear Laurence, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are glad to hear you enjoyed our location and had a good experience with our staff! We are endlessly proud of our hardworking team, and I will share your feedback with them. It is only feedback from valued guests such as you that drives our team to meet our goal of exceeding guest expectations. Our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Sara, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Brenda, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. Please accept our sincere apologies for the shortcomings faced with your stay specifically regarding the renovation activity conducted by the Lonsdale Quay Market. We have been coordinating with the management team of the Quay market, regularly, to ensure that the construction activity is expedited with the least inconvenience caused to our valued guests.We are glad to hear you had a good experience with our staff! We are endlessly proud of our hardworking team, and I will share your feedback with them. It is only feedback from valued guests such as you that drives our team to meet our goal of exceeding guest expectations.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Tim, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are delighted to hear that you have enjoyed the ocean view from your room. Our hotel is strategically located within the Lonsdale Quay Market on the 03rd and 04th floors, right at the Bay, next to the sea bus terminal. Hence we can offer many rooms with the best possible view of the waterfront and the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Hannah, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are glad to hear you enjoyed our location, our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Tracy, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We are delighted to hear that you have enjoyed the ocean view from your room. Our hotel is strategically located within the Lonsdale Quay Market on the 03rd and 04th floors, right at the Bay, next to the sea bus terminal. Hence we can offer many rooms with the best possible view of the waterfront and the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We have made a personal note of your specific points of feedback and would like to assure you that these are being investigated in detail to avoid future re-occurrences and to make improvements wherever possible. The entire management team and staff work collaboratively with one another to maintain the highest standards for our valued guests. It is our greatest pleasure to announce that we have been constantly implementing various upgrades in all our rooms and the hotel, wherever necessary, for the utmost comfort and convenience of our valued guests staying with us. We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Cathy, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Randy, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Donald, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We are glad to hear you enjoyed our location, our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Jennifer, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Susan, Thank you so much for choosing our hotel and taking the time to leave us a review of your recent stay with us. Your feedback and comments are extremely valuable and important to us. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that the standard was not met during your recent stay. Your constructive feedback enables us to improve further and identify our limitations.What you mentioned on your review, is our turn down service offered to all guest staying in our executive rooms. Our housekeeping team gives the room an extra service during the evening, taking any extra garbage, changing towels, if necessary, and leaving behind a small amenity. This extra service is advertised both on our website, front desk and third party booking platforms. We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We do hope that we get the opportunity to better serve you in the future.We sincerely value your patronage and support and we look forward to welcoming you back to our hotel in the not-too-distant future.Warm Regards, Maria CosenzaFront Office Manager

Dear Christopher, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Anahid, Thank you so much for choosing our hotel and taking the time to leave us a very candid review of your recent stay with us. Your feedback and comments are extremely valuable and important to us. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that the standard was not met during your recent stay. Your constructive feedback enables us to improve further and identify our limitations.Please accept our sincere apologies for the shortcomings faced with your stay specifically regarding the renovation activity conducted by the Lonsdale Quay Market. We have been coordinating with the management team of the Quay market, regularly, to ensure that the construction activity is expedited with the least inconvenience caused to our valued guests.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We do hope that we get the opportunity to better serve you in the future.We sincerely value your patronage and support and we look forward to welcoming you back to our hotel in the not-too-distant future.Warm Regards, Maria CosenzaAssistant Front Office Manager

Dear Dominique, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Brenda, Thank you so much for choosing our hotel and taking the time to leave us a very candid review of your recent stay with us. Your feedback and comments are extremely valuable and important to us. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that the standard was not met during your recent stay. Your constructive feedback enables us to improve further and identify our limitations. I would welcome you to contact us directly, should you wish to discuss your experience in further detail.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We do hope that we get the opportunity to better serve you in the future.We sincerely value your patronage and support and we look forward to welcoming you back to our hotel in the not-too-distant future.Warm Regards, Maria CosenzaFront Office Manager

Dear Brenda, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We are delighted to hear that you have enjoyed the ocean view from your room. Our hotel is strategically located within the Lonsdale Quay Market on the 03rd and 04th floors, right at the Bay, next to the sea bus terminal. Hence we can offer many rooms with the best possible view of the waterfront. Please accept our sincere apologies for the shortcomings faced with your stay specifically regarding the renovation activity conducted by the Lonsdale Quay Market. We have been coordinating with the management team of the Quay market, regularly, to ensure that the construction activity is expedited with the least inconvenience caused to our valued guests.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Janice, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We are glad to hear you enjoyed our location, our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.Please accept our sincere apologies for the shortcomings faced with your stay specifically regarding the restaurant, we have made a personal note of your specific points of feedback and would like to assure you that these are being investigated in detail to avoid future re-occurrences and to make improvements wherever possible. The entire management team and staff work collaboratively with one another to maintain the highest standards for our valued guests.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We do hope that we get the opportunity to better serve you in the future.We sincerely value your patronage and support and we look forward to welcoming you back to our hotel in the not-too-distant future.Warm Regards, Maria Cosenza Front Office Manager

Dear Karen, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Cindy, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Scott, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. Please accept our sincere apologies for the disappointment with the parking facility. This parking facility is owned and controlled by the Lonsdale Quay market. Regarding the overnight parking charges, we have successfully convinced the market to offer the lowest parking charges compared to the nearby hotels.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Laurence, Thank you so much for choosing our hotel and taking the time to leave us a very candid review of your recent stay with us. Your feedback and comments are extremely valuable and important to us. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that the standard was not met during your recent stay. Your constructive feedback enables us to improve further and identify our limitations. I would welcome you to contact us directly, should you wish to discuss your experience in further detail.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We do hope that we get the opportunity to better serve you in the future.We sincerely value your patronage and support and we look forward to welcoming you back to our hotel in the not-too-distant future.Warm Regards, Maria CosenzaFront Office Manager

Dear Meyyappan, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are glad to hear you enjoyed our location, our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Ahmadreza, Thank you so much for choosing our hotel and taking the time to leave us a very candid review of your recent stay with us. Your feedback and comments are extremely valuable and important to us. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that the standard was not met during your recent stay. Your constructive feedback enables us to improve further and identify our limitations. I would welcome you to contact us directly, should you wish to discuss your experience in further detail.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We do hope that we get the opportunity to better serve you in the future.We sincerely value your patronage and support and we look forward to welcoming you back to our hotel in the not-too-distant future.Warm Regards, Maria CosenzaAssistant Front Office Manager

Dear Juan, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are glad to hear you had a good experience with our staff! We are endlessly proud of our hardworking team, and I will share your feedback with them. It is only feedback from valued guests such as you that drives our team to meet our goal of exceeding guest expectations.We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Assistant Front Office Manager

Dear Robert, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We are glad to hear you enjoyed our location, our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We have made a personal note of your specific points of feedback and would like to assure you that these are being investigated in detail to avoid future re-occurrences and to make improvements wherever possible. The entire management team and staff work collaboratively with one another to maintain the highest standards for our valued guests. It is our greatest pleasure to announce that we have been constantly implementing various upgrades in all our rooms and the hotel, wherever necessary, for the utmost comfort and convenience of our valued guests staying with us. We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Assistant Front Office Manager

Dear Steve, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Assistant Front Office Manager

Dear Kelly, Thank you so much for choosing our hotel and taking the time to leave us a review of your recent stay with us. Your feedback and comments are extremely valuable and important to us. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that the standard was not met during your recent stay. Your constructive feedback enables us to improve further and identify our limitations. I would welcome you to contact us directly, should you wish to discuss your experience in further detail.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We do hope that we get the opportunity to better serve you in the future.We sincerely value your patronage and support and we look forward to welcoming you back to our hotel in the not-too-distant future.Warm Regards, Maria CosenzaFront Office Manager

Dear Susanne, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We are glad to hear you enjoyed our location, our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Assistant Front Office Manager

Dear Kalev, Thank you so much for choosing our hotel and taking the time to leave us a very candid review of your recent stay with us. Your feedback and comments are extremely valuable and important to us. We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear that the standard was not met during your recent stay. Your constructive feedback enables us to improve further and identify our limitations. I would welcome you to contact us directly, should you wish to discuss your experience in further detail.We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We do hope that we get the opportunity to better serve you in the future.We sincerely value your patronage and support and we look forward to welcoming you back to our hotel in the not-too-distant future.Warm Regards, Maria CosenzaAssistant Front Office Manager

Dear Heather, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are glad to hear you had a good experience with our staff! We are endlessly proud of our hardworking team, and I will share your feedback with them. It is only feedback from valued guests such as you that drives our team to meet our goal of exceeding guest expectations. We are glad to hear you also enjoyed our location, our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Assistant Front Office Manager

Dear Sherri, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are delighted to hear that you have enjoyed the ocean view from your room. Our hotel is strategically located within the Lonsdale Quay Market on the 03rd and 04th floors, right at the Bay, next to the sea bus terminal. Hence we can offer many rooms with the best possible view of the waterfront. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Front Office Manager

Dear Blake, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We are delighted to hear that you have enjoyed the ocean view from your room. Our hotel is strategically located within the Lonsdale Quay Market on the 03rd and 04th floors, right at the Bay, next to the sea bus terminal. Hence we can offer many rooms with the best possible view of the waterfront. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Assistant Front Office Manager

Dear Tracy, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We are delighted to hear that you have enjoyed the ocean view from your room. Our hotel is strategically located within the Lonsdale Quay Market on the 03rd and 04th floors, right at the Bay, next to the sea bus terminal. Hence we can offer many rooms with the best possible view of the waterfront and the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.We have made a personal note of your specific points of feedback and would like to assure you that these are being investigated in detail to avoid future re-occurrences and to make improvements wherever possible. The entire management team and staff work collaboratively with one another to maintain the highest standards for our valued guests. It is our greatest pleasure to announce that we have been constantly implementing various upgrades in all our rooms and the hotel, wherever necessary, for the utmost comfort and convenience of our valued guests staying with us. We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Assistant Front Office Manager

Dear Erin, Greetings from the Lonsdale Quay Hotel. We appreciate you taking the time to share your rating with us. We are glad to hear you enjoyed our location, our hotel is strategically located right at the Bay and next to the sea bus terminal so the commute to Downtown Vancouver and many other tourist destinations is very convenient and easily accessible from here.It is our greatest pleasure to announce that we have been constantly implementing various upgrades in all our rooms and the hotel, wherever necessary, for the utmost comfort and convenience of our valued guests staying with us. We endeavor to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We look forward to improving our services and products with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Assistant Front Office Manager

Dear Ethel, Greetings from the Lonsdale Quay Hotel. Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Regarding the ice machine, we do have one at the third floor close to the reception. We endeavour to ensure that our valued guests receive the most superior service in a well-maintained and comfortable atmosphere. We also look forward to improving our services and product with each stay and experience.We hope you enjoyed your stay and look forward to seeing you again soon! Warm Regards, Maria Cosenza Assistant Front Office Manager