「Had the most absolutely amazing time. This will be where we stay every single time we go to Houston. It was so quiet and everything is so luxurious. 10/10 no notes! 」
「Everything basic was good. In particular, the staff (front desk, parking lot, restaurant) were wonderful and made me feel very welcome and it's so confortable!
We had a problem with the air conditioner in our room, so I reported it to the front desk and they fixed it right away.
The room was very clean, but I would have liked a little more attention to replenishing the amenities. Maybe it's the hectic nature of a large hotel...」
「Staffs are very kind and every place is very clean. Also I loved the interior design of this hostel. Every door or gate is opened with the key pad easily. When I checked in, I got each key number by e-mail and that was easy to understand and very useful.」
「A table was not installed in the room. so, I could not use PC. I asked the front desk to bring a table at 3 pm. However, at 9 pm there was not a table in the room. I called again the front desk. Then someone brought a table.
The towel in the bath was not replaced the next day.」