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"Staffs are very friendly and check in is quick. Rooms are somewhat clean but there’s stains in bathroom and carpets. Trash bins are not lined with plastic bags which is kind of gross in my opinion. Beds and pillows are very comfy. Disappointed with breakfast after reading so many good reviews about breakfast. There’s lots of varieties both eastern and western, but taste is very plain and feels like they have been sitting out for a while. Gym seems very nice but didn’t get a chance to use it. There’s also a big indoor pool which is a plus. I stayed 1 night for transit purpose. Free shuttle to airport q 15 minutes. Overall just an OK stay for me. "

"We stayed at the Grand Hyatt apartments with 2 bedrooms and 2 bathrooms. It was very clean and the staff were very friendly, ensuring that our needs were met. The room itself was spacious enough for my family of 4."

"The hotel was great, staff were very helpful, location was perfect for exploring, off the main road so was quiet but very close to subway and city centre. Laundry room proved useful for us although it can be exceptionally busy. Our child's breakfast was not bookable via expedia so assumed it was already - apparently it wasn't. I think this was expedia at fault for not providing the option but could have been staff training. We were able to get early check in at 0600 which was very much appreciated. Overall very good experience."

"Good location. Staff are wonderful. Hotel has a great old world charm but needs some updating. "

"I feel like this location is very good to go to most if not all major sightseeing areas. The hotel was clean and staff was very helpful in helping us find the luggage our airlines had lost. I highly recommend this hotel. It is walking distance from wangfujing st where you can just walk around to get some fresh air or go shopping at one of the malls/ many stores"

"This hotel is very clean if it’s aged. Staff is friendly and location is the best. "

"Yes it was very good"

"Lots of options, however the food wasnt great and it was repeated over days "

"Room spotless, excellent shuttle service "