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「Very friendly and welcoming 」

「Wonderful customer service. I phoned to say that I would be late for final check in (10pm) and Alexandra, the lovely lady on the front desk, made sure I was checked in dignity and made me feel so safe about arriving late. This was my second time visiting The Swan for work trips to Blyton Park track. Couldn’t recommend this B&B enough. Perfect for solo female travellers.」

「Yes I was late for 9.00pm check in , but the pub was supposed to be open to 10Pm which it was not. Did not answer initial messages about a refund and refused a refund after Expedia called to request one. Make you own mind up what kind of place this is. 」

「Breakfast was excellent and served by staff with a smile!Bar offering was excellent」

「Guys we are in the middle of a heat wave I said it’s appresive in the room came back after work the next day still no fan in the room Don’t stay here if there is a heat warning - also didn’t help having the maintenance team scrapping banging under my room after the first night. Would I stay again - yes if there’s air con - staff have been very good.」

「Through Expedia, I've been able to secure several nice stays for budget prices. This was a different, inferior experience. They tried to make it seem 'economy' .I was annoyed by automatic messages from 'Harry' telling me to text after 2 for a code, when check in started and when I'd arrive by pre-arranged means. I needed to swiftly check in but when I texted a little earlier to ensure my instructions arrived on time, I got an immediate response "19 mins and counting!" Then, when in the adjacent...