ウガンダのアパートスタイルホテル

「Prompt housekeeping…」

「Ground Manager Carlton is professional and welcoming, except the 2km tarmac road from Main road which terrible the reat is fine It is a quiet place」

「We had 3 rooms booked and paid for in full. But when we arrived the hotel was booked out. Very disappointing. The reception staff were very nonchalant and didn’t really care that we had paid in full yet no rooms were available. The Manager, however, was good. He apologised over phone to us (he wasn’t actually there). And he got our money refunded in full. But it took several messages between us, the Manager and Hotels.com to get them to refund us in full. And the refund took 3 weeks to...