「The owner was incredibly friendly, greeting us with a complimentary drink and a hot towel right at check-in. Our room came stocked with coffee and tea, and we were also allowed to check in an hour early. Throughout my stay, the host was extremely attentive, always ensuring we had everything I needed. I could simply send a text if I wanted a ride, had questions about local activities, or needed help with food delivery. One of the highlights was getting a ride to the nearby hot springs, which was...
「We had a decent stay but the hotel manager charged me for a pre-paid room and then was unable or unwilling to give me a refund. I gave the staff a generous tip when I checked out and still received poor service. I waited three business days to get a response and reimbursement and still haven’t. They didn’t even send me a receipt of what they charged me when I checked out. 」
「Simplemente genial. Las instalaciones se ajustaron a lo que requería y el personal, completamente todos con quienes tuvimos contacto, con un trato muy ameno y cordial, nos hicieron sentir en un ambiente muy hogareño, como si compartiéramos con familia. De regresar a Bogotá, definitivo que será nuestra primera opción de estadía. 」
「Me satisfizo grandemente quedarme en ese lugar. Desde mi llegada, persiví el gran calor humano de todo su personal. Las atenciones y servicios fueron de excelencia. Un lugar seguro y acogedor. Con una ubicación de primera. Muy cerca de todo. A pasos del tranvía, restaurante, farmacias, el metro, estación de policías y otras amenidades.」
